Account Service Representative
RBC Capital
This job is no longer accepting applications
See open jobs at RBC Capital.See open jobs similar to "Account Service Representative" Discover Technata.Job Summary
Job Description
Reporting to the Department Manager or Team Leader. Responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.
What will you do?
- Showcase basic understanding of basic products and processes.
- Follow standard procedural guidelines
- Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
- Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions.
What do you need to succeed?
Must have:
- Knowledge on how to operate a computer applications and must have keyboard skills.
- Can speak and write in English.
- Strong attention to detail and problem resolution skills
- Flexibility to work a variety of shifts as our Centre is open Monday to Friday from 6am to 8pm.
- Can lift up to 50 lbs.
Working Conditions
- Can be standing or sitting 90% of the time.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Access to a variety of job opportunities across business and geographies
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
This job is no longer accepting applications
See open jobs at RBC Capital.See open jobs similar to "Account Service Representative" Discover Technata.