What is the opportunity?

Join the RBC Regulated Learning team, where you'll play a critical role in designing and delivering compliance-focused learning solutions. As a key member of our team, you'll collaborate with stakeholders to identify regulatory training needs and develop innovative, engaging programs that drive employee knowledge and behavior. Working in an agile environment, you'll have the opportunity to rapidly design, test, and iterate on learning solutions that meet the evolving needs of our organization. If you're passionate about learning, compliance, and collaboration, we invite you to join our dynamic team and contribute to the success of RBC.

What will you do?

• QA testing and validation of basic learning content, supplied by vendors or business-anchored learning on Workday Learning​.
• Monitors and verifies that quality activities are in line with control procedures. Using established guidelines, tests content for functionality and accessibility standards. Supports troubleshooting with LSA resources. Provides insight on recommended fixes for vendor partners, when necessary.​
• Review vendor outputs, provide insight on recommended fixes, and review RBC branding standards.
• Create and maintain Workday Learning courses, audiences, and campaign based on approved business requirements.
• Collaborate across the team and business partners to ensure consistent application of existing standards and best practices for the regulated learning portfolio.
• Upload and manage content for testing.
• Ensure course content and materials are stored and maintained on relevant systems and platforms are per practice.

What do you need to succeed?

Must Have

• Attention to detail very important
• Ability to effectively prioritize projects
• Knowledge and skill set for testing using screen readers (i.e. JAWS 2023)
• Analytical skills
• Advanced MS Suite (Word, Excel, SP) skills

Nice to Have

• Workday Learning experience (campaigns, audiences, programs, etc.)
• Previous experience in a regulated industry (i.e. Financial Services)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Accessibility Testing, Analytical Thinking, Application Testing, Decision Making, Detail-Oriented, Documentations, Group Problem Solving, IT Quality Assurance, Microsoft Office, Predictive Analytics, Process Control, Programming Languages, Test Automation, Workload Prioritization

Additional Job Details

180 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2025-06-252025-07-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.