What is the opportunity?

Join our dynamic team at RBC Learning, where you'll play a vital role in empowering employees to achieve their full potential. Our team is dedicated to designing and delivering innovative learning experiences that drive business results and support the development of our people.

As a Learning Portfolio Lead, you’ll drive business outcomes through agile learning solutions, supporting our Functions organization at RBC. Your role will lead a portfolio of work, advising on design, development, and delivery of effective learning programs aligned to business objectives. You will oversee the backlog of work, provide guidance, and make decisions on prioritization, working closely with cross-functional teams to ensure seamless collaboration and integration. As a trusted subject matter expert, you will monitor program performance, establish metrics, and collaborate with stakeholders to allocate resources, enabling Functions partners to achieve their goals through targeted learning initiatives that drive business success.

What will you do?

• Leads and liaises with the business, managing a portfolio of work aligned to business segment and region or role families
• Oversees a portfolio of work (products) aligned to the business segment and manages the backlog
• Advises on design, development, and delivery of measurable effective learning, ensuring alignment to business objectives and adherence of standards
• Provides advice and guidance to assigned business/group on implementation of solutions
• Monitors and tracks learning program performance, and addresses any issues
• Establishes business objectives and metrics for each program to assess learning impact and track program success and trends
• Acts as a trusted subject matter expert to build trust, engage in active listening, and provide objective and practical ideas and insights that enhance learning outcomes
• Provides input on capacity and resource allocation for key project resources in collaboration with key learning stakeholders

What do you need to succeed?

Must Have

• Strong relationship management skills and ability to influence and impact stakeholders
• Demonstrates strong problem solving and delivery management skills
• Knowledge of instructional design to architect effective learning solutions
• Ability to implement strategies and execute on a portfolio of initiatives with evolving priorities
• Excellent organizational and project management skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively
• Seasoned professional with a combination of learning expertise, business acumen and consulting skills

Nice to Have

• Experience working in an agile environment
• Workday experience
• Experience in leading teams
• Operations mind-set, using data to drive effective decision-making

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

Job Skills

Agile Methodology, Analytical Thinking, Business Case Design, Client Counseling, Communication, Consulting, Customer Success, Data Gathering Analysis, Decision Making, Group Problem Solving, Learning Needs Analysis, Long Term Planning, Microsoft Office, Professional Development, Solution Evaluation, Storytelling, Time Management, Training Techniques

Additional Job Details

180 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2025-06-232025-07-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.