Senior Manager, Talent Acquisition Technology

We are hiring a Senior Manager, Talent Acquisition Technology to operate and evolve our portfolio of Talent Acquisition technologies which complement RBC’s use of Workday as an Applicant Tracking System. These technologies support Candidate Relationship Management and Marketing, Contingent Workforce Management and Assessment. This role is part of a larger HR Digital Solutions team, and it bridges the gap between technology and Talent Acquisition ensuring a cohesive and efficient ecosystem. The ideal candidate is an experienced team leader who is both technically and functionally proficient.

You will be responsible for business systems analysis, program planning, resource management and stakeholder management. You will be accountable to work with teams across Talent Acquisition and Technology to deliver on a portfolio of work that will span across, break/fix, changes, release adoption and transformation.

This is an exciting opportunity to own system enhancements, drive efficiency in recruiting processes, and provide hands-on technical expertise to optimize our talent acquisition technology stack.

What will you do?

Technology Strategy & Roadmap

• Inform and execute a strategic roadmap for all Talent Acquisition systems

• Partner with Talent Acquisition Leadership to align systems with workforce planning and hiring goals

• Evaluate and implement new recruiting technologies to enhance automation, analytics and candidate experience

Team Leadership

• Lead and mentor a team of Business Systems Analysts and Configurators

• Foster a culture of innovation, agility and continuous improvement

Stakeholder Collaboration

• Liaise amongst Talent Acquisition, Marketing, HR, IT and Vendors to understand needs/challenges

• Collaborate, co-create and deliver cohesive solutions across people, process and technology to solve for these needs/challenges

• Work closely with vendors to manage services and support relationships

System Implementation & Optimization

• Lead the implementation, integration and ongoing optimization of Talent Acquisition Technology

• Ensure systems are configured to meet compliance, reporting and process needs

• Work closely with vendors and internal partners to manage system settings, workflows, and integrations to ensure smooth functionality

• Maintain up-to-date knowledge of system capabilities and recommend improvements based on best practices

Backlog & Prioritization:

• Own and manage the enhancement backlog, ensuring stakeholder needs are captured, prioritized, and aligned with business goals

• Partner with Talent Acquisition, Marketing, the larger HR Digital Solutions Team, and IT to evaluate feature requests and determine the best approach for implementation

Testing & Deployment:

• Lead and execute functional testing, system integration testing, and user acceptance testing to validate enhancements prior to deployment

• Manage deployment activities and ensure seamless rollout of system changes

• Provide post-deployment support, troubleshooting issues, and ensuring optimal system performance

Product Delivery & Support:

• Provide ongoing production support, troubleshooting, and resolution of issues, ensuring system reliability and optimal user experience

• Act as a primary liaison between business teams, technology partners, and vendors, facilitating root cause analysis and resolution of issues.

Continuous Improvement:

• Proactively identify opportunities to improve system processes and user experience

• Stay current with industry trends and best practices in HR systems and talent acquisition to inform future enhancements

What do you need to Succeed?

Experience:

• Bachelor’s degree in Computer Science, or related field; Master’s degree is a plus

• 7+ years in Talent Acquisition or HR Technology, including 3+ years in a leadership or management role

• Proven experience in implementation and optimization of Workday and Phenom

• Experience with Candidate Relationship Management and Marketing, Contingent Workforce Management and Assessment systems

Knowledge and Skills:

• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels

• Strong understanding of Talent Acquisition processes and how they are enabled by technology

• Proficiency in Agile methodologies and experience with tools such as Jira, Confluence, or equivalent

• Hands-on experience with testing, deployment, and post-launch support activities

• Ability to troubleshoot system issues, coordinate with technology teams, and drive resolution.

What’s in it for you?

• Be part of a collaborative team driving innovation in talent acquisition technology.

• Work on a portfolio of industry-leading tools supporting global hiring efforts.

• Opportunity to shape how technology enhances candidate and recruiter experiences.

• Enjoy a challenging work environment that encourages professional growth and accountability in both analytical and product delivery functions.

Job Skills

Candidate Relationship Management, Contingent Workforce Management, Creativity, Decision Making, Effectiveness Measurement, Information Technology Project Management, Interpersonal Relationship Management, Long Term Planning, People Management, Performance Management (PM), Recruiting, Recruitment Technology, Relationship Management, Software Team Management, Stakeholder Relationship Management, Support Team Management, Talent Acquisition, Team Management

Additional Job Details

20 KING ST W:TORONTOTORONTOCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2025-06-102025-07-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.