What is the opportunity?

In this role as Senior Manager, Executive and Group Communications, you will develop and execute internal and external communications activities for the Transformation & Enterprise Operations (TEO) Senior Management Team, including the Senior Vice-President. You will help to drive effective communications and storytelling to advance business objectives and strategies across TEO and develop various communications materials including researching and writing speeches and briefing materials, drafting employee messages, articles and social media copy, overseeing design and managing video production. As a people leader, you foster a high-performance culture through effective talent management, coaching, and capability development, while promoting engagement and alignment with business priorities.

What will you do?

• Identify proactive opportunities to build a profile for the Enterprise Operations Executive and Senior Management Team, as well as contribute to the business/functional objectives of the Bank
• Ideate and execute executive messaging initiatives that identify and profile high impact strategies, opportunities, and action plans that support our business, and connect our team (may include but not limited to; quarterly messaging, video and / or podcast, collateral and promotion).
• Own development and ongoing maintenance of Executive & Group content calendar
• Develop and drive clear, simplified and streamlined content that meets stakeholder needs, including speaker preparations, presentations, and video content
• Develop strategies and leverage tools to measure, analyze and report on the effectiveness of communication initiatives
• Lead strategic planning and execution of Executive internal office visits, ensuring seamless and effective sessions with local teams, leaders, and stakeholders that align with executive priorities and objectives
• Plan and execute a series of large-scale events (e.g. Town Halls, Senior Leadership Sessions, Ask Me Anything Sessions) both virtually and in-person across varying time zones
• Support change management activities from a communications perspective to drive the execution of T&O’s strategic priorities around technology, productivity and talent
• Assess communications requests to determine relevancy, appropriateness, pacing, sequencings and alignment to business priorities
• Ensure Executive and Senior Management Team events are leveraged internally and externally to build brand awareness, enhance reputation and engage employees
• Engage with key stakeholders across the department and the organization to align activities and maximize benefits for the organization
• Ability to multi-task and prioritize effectively, and anticipate impact of possible solutions or alternatives to communication strategies
• Takes full accountability and ownership for quality and accuracy of day-to-day communication responsibilities, tasks and activities ensuring a balanced focus and distribution of work
• Act as a coach and mentor to team members; provide advice, support, and constructive feedback, fostering a strong team culture of high performance that celebrates inclusivity and innovation
• Other duties as assigned

What do you need to succeed?

Must have:

• Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or a related field
• 7+ years of communications experience with proven track record for building trust with, and providing strategic advice and insights to, executives and partners
• Exceptional attention to detail (written, verbal, and design)
• Well-honed ability to connect the dots and distill complex information into compelling narratives and collaborate fluidly with colleagues and partners to tell high impact stories
• Strong knowledge of communications and social media principles and best practices
• Extensive experience providing strategic communications advice and developing content for senior executives
• Strong internal and external communications experience, including media relations and speech writing
• Strong event management and logistics experience, including use of virtual platforms and vendor relationship management
• Ability to meet consistently high standards of quality while handling a variety of projects and deadlines simultaneously
• People Management Capabilities

Nice-to-have:

• Demonstrable understanding of technology and/or financial services industry
• Social and digital media savvy, and a keen interest in financial services
• Knowledge of Agile methodologies and principles an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time Management

Additional Job Details

180 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-06-052025-06-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.