What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.

You will be responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via Reconciliations Platform to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting UK region, working hours would be between 3pm to 12am or 4pm to 1am. However, flexibility is required to support business needs.

What will you do?

• Ensure accuracy of processing is in accordance to RBC IS expectation
• Assist supervisor in day to day operations of the process
• Seek ways to enhance and improve process flow and environment
• Adhere to RBC IS core standards
• Completion of all reports in a timely manner
• Ensure outstanding items, cash and stock recs, are investigated and resolved in a timely manner.
• Completion of all assigned task within agreed deadline
• Resolution on queries for Trade Settlement
• Completion of failed trade report
• Identify ways to reduce failed trades
• Completion of knowledge/training within process in accordance to established learning curve
• Adherence to risk factors and seek ways of mitigation
• Ensuring that all internal cut-off time’s are adhered to
• Mitigating risk of potential buy-in on trades
• Constant communication with relevant departments for quick resolution.

What do you need to succeed?

Must-have

• Any prior banking experience in operations / Back office is a plus
• Word Knowledge of different investment instrument types
• PC literate in MS Office applications Excel
• Motivated, flexible, able to be part of a team

Nice-to-have

• Flexibility in working hours and able to work in a team to achieve goals
• Excellent attention to details and communication skills
• Well-developed organisational and administrative skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTContract (Fixed Term)2025-06-032025-06-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.