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Director, Canadian Personal Banking Investigations

RBC Capital

RBC Capital

British Columbia, Canada · Vancouver, BC, Canada
Posted on May 30, 2025

Job Summary

Superviser les activités quotidiennes de l’ensemble de la fonction de déontologie et de conformité de l’entreprise en plus d’assurer la conformité aux normes de conduite des affaires et l’adoption d’une approche cohérente avec celles-ci. Gérer les activités par l’entremise du personnel de direction principale et du personnel de direction, et mettre en œuvre les budgets et les plans stratégiques organisationnels et divisionnaires.

Job Description

What is the opportunity?

As Director Canadian Personal Banking Investigations, you will have the overall responsibility for leading teams responsible for the investigation of AML related concerns for Canadian Banking personal clients. The Director also provides leadership and direction to Canadian based AML Investigations teams in Vancouver to ensure that RBC is in compliance with all applicable AML regulations as it relates to AML investigations.

What will you do?

  • Lead a team of 40-50 staff (direct and indirect) based in Vancouver responsible for AML related investigations involving Canadian Banking personal clients

  • Member of the strategic leadership for the Financial Crimes Investigation teams

  • Manage the flow of investigation cases ensuring that all cases are worked in a timely manner and overall queue(s) of work are within agreed upon benchmarks

  • Continue the ongoing transformation of team from an independent investigations centre to a team of compliance and risk management professionals, integrated with Global AML Compliance

  • Support the development and implementation of action plans in response to issues identified by internal oversight functions and regulatory entities

  • Support the investigations program to ensure it is consistent with RBC’s Collective Ambition and Leadership Model

  • Act as a change agent to ensure AML FIU is an effective and efficient investigations unit

  • Support the AML program through the development of production metrics and reporting, as needed.

  • Work with the transaction monitoring rules development team to enhance the effectiveness AML rules and investigations

Must-have:

  • Broad knowledge of anti-money laundering related requirements (Canada)

  • Sound knowledge of banking operations

  • Proven leadership and management capabilities for large, diverse teams

  • Prior AML or Fraud investigative experience (minimum 3 – 5 years)

  • Sound knowledge of personal banking operations and products

  • Effective communication skills and proven ability to impact and influence

  • Completion of an Undergraduate degree

Nice-to-have:

  • Working background/experience with the major business segments of RBC

  • Broad knowledge of anti-money laundering related requirements (US, Caribbean, EU)

  • Certified Anti-Money Laundering Specialist (CAMS) designation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions.

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Anti-Money Laundering (AML), Business Perspective, Client Counseling, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Strategic Thinking

Additional Job Details

Address:

885 GEORGIA ST W:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-29

Application Deadline:

2025-06-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.