What is the opportunity?

The Senior Manager, Learning Development, Cybersecurity Awareness & Education position will lead the development and delivery of educational material for the enterprise cybersecurity awareness and education program. The role will focus on creating content that teaches employees how to be cyber safe across all their digital practices, both at work and at home. Reporting to the Director, Cybersecurity Awareness & Education, the incumbent will ensure all learning material is consistent with the program brand guidelines and marketing requirements.

What will you do?

• Develop and deliver training programs for the enterprise cybersecurity awareness and education program on a monthly basis

• Manage the cybersecurity awareness and education intranet hub

• Manage the LMS through the phishing simulation application

• Create learning pathways for cybersecurity topics as they arise

• Continuously updates training materials to reflect the latest threat trends and mitigation strategies.

• Remain up-to-date on the latest trends, tactics, and techniques used by threat actors.

• Work closely with the marketing and design leads to ensure learning material is developed with consistent branding.

• This role requires a highly organized and proactive individual who can thrive in a fast-paced environment.

What do you need to succeed?

Must-have

• 5 to 7 years’ experience in adult learning, change management, communications.

• Master of Articulate Storyline, proficient knowledge of Adobe Creative Suite

• Exceptional communications skills with strong attention to detail.

• Expert in developing various types of learning material to suite all learning styles.

• Experience in developing change management programs.

• Exceptional presentation skills, with expert level skills in MS Powerpoint

• A team player, willing to work to support all team initiatives.

• Able to work independently and takes initiative where appropriate.

• Experience working in a large corporate organization.

• High level of tolerance for ambiguity.

• Must be available to work on premises min 3 days/week.

Nice-to-have

• Bilingual (French/English)

• Experience in cybersecurity awareness

• Change Management Credential

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Opportunities to building close relationships with clients

• Access to a variety of job opportunities across business and geographies

#LI-Post

#LI-Hybrid

#TECHPJ

Job Skills

Adaptability, Business Appraisals, Change Controls, Commercial Acumen, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change

Additional Job Details

330 FRONT ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-05-292025-06-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.