Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Please note: This posting is for a 4-month Student Fall 2025 placement with a start date of September 2025 and end-date of December 2025.

In order to be eligible for this 4-month Student position, you must either:

• Be returning back to school after the work term end-date of December 2025; or
• If you are not returning back to school (i.e. are graduating in September/December 2025), but you require the work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

The Workplace Strategy team manages Group retirement savings and pension plans for over 10,000 Canadian businesses and their 300,000 employees. We are a small team that oversees product management, operational enhancements and business strategy and are seeking a detail-oriented and motivated student to support key roadmap initiatives to enhance client/advisor experience and improve process efficiency. Initiatives include reviewing and updating policy and procedures, supporting the creation of an admin guide for Group clients and supporting the creation of enhanced client documents. The successful candidate will assist in reviewing, editing, and documenting internal polices and processes to ensure clarity, consistency, and compliance with current standards. Responsibilities include collaborating with subject matter experts and supporting the implementation of revised documents. This is an excellent opportunity to gain hands-on experience in business operations, client experience, compliance, and process improvement.

What will you do?

• Work closely with business leads and stakeholders to gather input, document requirements and validate changes
• Review and update existing policies and procedures for accuracy and consistency
• Assist in drafting new procedures and documents as needed
• Maintain version control and support documentation governance
• Help identify gaps or areas for improvement in current processes
• Draft content for a client admin guide that serves as a one stop resource for clients
• Support coordinating updates to client agreements

Must have

• Pursuing a degree in Business or Finance.
• Excellent problem solving and proven analytical skills, with a high degree of initiative
• Ability to work under pressure and demonstrate multi-tasking skill
• Exposure to Microsoft Office (i.e. Excel, PowerPoint, Outlook)
• Excellent oral and written communication skills
• Ability to challenge the status quo and think outside the box to develop solutions.

Nice to have

• Experience with Business presentations
• Experience in stakeholder engagement and working with end users and clients to understand their needs.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our client thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual.

- Leaders who support your development through coaching and managing opportunities

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- Opportunities to do challenging work

- Opportunities to take on progressively greater accountabilities

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGStudent/Coop (Fixed Term)Salaried2025-05-272025-06-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.