Analyst, Unit Financial Control
RBC Capital
Job Summary
Job Description
Working Hours: 9AM-6PM
- Responsible for the reconciliations of designated processes under prescribed Standard Operating Procedures (SOPs) ensuring Service Level Agreements (SLAs) are met and applying solid knowledge of the Product Operations, its procedures, methods, and systems to the reconciliations process.
- Ensures daily/monthly data feeds are received on time, with proper follow up conducted for missing/incorrect information e.g. IT incidents tickets raised.
- Applies knowledge of the product supported and processes, such as, payment methods, terms and conditions, general operating policies, rules, and regulations used by correspondents, clients, and their agents in the day to day reconciling of accounts.
- Recognize that accuracy is key to ensure true breaks are identified and investigated accordingly.
- Support the process of creating, updating, and maintaining SOPs and demonstrate strong ability to understand and apply those procedures.
- Strict adherence to policies and regulatory requirements is observed.
- A good understanding of the operational controls and how they apply to the reconciliation processing.
- Display good judgment, decision-making skills and demonstrates a strong knowledge of the products, transactional flows and accounting related to the Client Groups supported.
- Ensure true breaks are identified and investigation/reported within the agreed SLAs and items that represent a potential loss to the Bank are escalated immediately.
- Display a strong commitment to teamwork, open two-way communication, and good staff morale.
- Seek opportunities to share information with colleagues.
- Identify departmental system or process changes to streamline and/or improve the reconciliation process and efficiency (matching rules, automating processes)
- Identify service gaps provided to client groups and makes suggestions to management for improvement.
- Responsible for personal development and cross-training coordination; participation as identified through ongoing business and/or department needs analysis.
- Proven capability of supporting the reconciliation processes within the team’s scope including all month end and stand-alone processes.
- Demonstrates flexibility to assume project work outside of the general reconciliation process as determined by management.
Job Skills
Calendar Management, Communication, Computer Literacy, Detail-Oriented, Email Services, Knowledge Organization, Office Administration, Spreadsheet Software, Teamwork, Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
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