The RBC Capital Markets Client Intelligence team plays an integral role in support of the firm’s key strategic client initiatives. The Client Intelligence team is part of the Business Resource Management division which supports all global businesses within Capital Markets including Global Markets Sales & Trading, Corporate Banking & Investment Banking.

The CI team is responsible for ensuring accurate client data & reporting across revenues, balance sheet, capital, CRM and competitor benchmarking data. This data is leveraged to deliver actionable insights that empower the business to make more informed decisions on its clients and supports its formulation of sales and client strategies.

The team offers individuals the opportunity to be part of a collaborative, creative and innovative organization with a collective ambition to deliver best-in-class business intelligence.

Client Intelligence Data Analyst

What is the opportunity?

The RBC Capital Markets Client Intelligence team plays an integral role in support of the firm’s key strategic client initiatives. The Client Intelligence team is part of the Business Resource Management division which supports all global businesses within Capital Markets including Global Markets Sales & Trading, Corporate Banking & Investment Banking.

The CI team is responsible for ensuring accurate client data & reporting across revenues, balance sheet, capital, CRM and competitor benchmarking data. This data is leveraged to deliver actionable insights that empower the business to make more informed decisions on its clients and supports its formulation of sales and client strategies.

The team offers individuals the opportunity to be part of a collaborative, creative and innovative organization with a collective ambition to deliver best-in-class business intelligence.

What will you do?

• Use SQL, Python and Tableau to pull data from various sources to provide accurate and timely client data and analytics to stakeholders
• Use Tableau & Excel to develop and maintain reports, dashboards and other data visualizations
• Responsible for various daily, weekly, monthly reports to stakeholders
• Ensure data quality and integrity, run various control reports and processes to address data errors
• Develop and maintain client feedback database and other client databases
• Responsible for facilitating the timely upload of manual client revenues to database
• Collaborate with IT and Operations to address technical and operational issues impacting data quality
• Investigate and address client hierarchy inconsistencies
• Perform ad-hoc analysis and data clean up as needed
• Provide client briefs to senior leadership and stakeholders as required

What do you need to succeed?

Must-have:

• Passion for data and analytics; at least 2 years of work experience in operations, data management and/or reporting
• Positive attitude and collaborative work approach
• Ability to work in fast-paced environment; be agile and flexible to support business needs
• Strong written & verbal communication skills
• Ambition & drive; doesn’t settle for status quo and looks for ways to improve and thinks outside the box
• Strong attention to detail and demonstrated ability to query, organize and structure large amounts of data
• Proficiency in BI tools, preferably Tableau
• Strong proficiency in Excel (pivot tables, formulas, charts & graphs)
• Bachelor’s degree or higher

Nice to have:

• Capital Markets experience, knowledge of Global Markets products (Fixed Income, FX, Commodities, Futures and Equities) or Corporate & Investment Banking businesses
• Experience with client provided ranking and feedback such as scorecards and broker votes
• Ability to effectively communicate to senior management in a concise manner
• Strong PowerPoint skills; ability to synthesize large amounts of information to key takeaways and themes
• Proficient understanding of code versioning tools (e.g. Git)
• Proficiency with SQL (optimizing large complicated SQL statements) and its variation among popular databases
• Experienced with Python frameworks and libraries (e.g. Pandas)

• Experience working with Alteryx (data cleansing, data aggregation)

​​​​​​​Working Hours: 8AM – 5PM EST or 8PM – 5AM Kuala Lumpur Time (+/- 1-2hrs)

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual
• Work in a dynamic, collaborative, progressive, and high-performing team
• Ability to make a difference and lasting impact

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeCAPITAL MARKETSRegularSalaried2025-05-072025-05-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.