WHAT IS THE OPPORTUNITY?

Global Payments Technology at RBC is a team that focuses on developing and implementing payment solutions and technologies to support the bank's global payment operations. They work on designing, building, and maintaining payment systems, infrastructure, and applications to enable secure, efficient, and reliable payment processing for RBC's customers.

We are seeking a highly skilled and experienced Senior Scrum Master to lead and coordinate the delivery of complex projects and programs. The successful candidate will be responsible for leading and coaching Agile teams, facilitating Scrum ceremonies, and ensuring the adoption of Agile principles and practices. In addition, the candidate will be responsible for managing project schedules, budgets/financial allocations and risks. The Senior Scrum Master will lead projects from initiation to implementation, working closely with cross-functional teams to ensure timely delivery of desired business results while maintaining high-quality standards and stakeholder satisfaction

WHAT WILL YOU DO?

• Lead projects from project initiation to implementation, focusing on delivering business outcomes that meet or exceed expectations
• Lead and coach Agile teams, facilitate Scrum ceremonies, such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
• Manage project plans, status reports, budgets, and allocations to ensure timely and within-budget delivery of project goals and objectives
• Collaborate and facilitate communication with cross-functional teams, including technology, business, and platform stakeholders, to achieve shared goals
• Identify, assess, and mitigate project risks, and develop contingency plans as needed
• Facilitate the adoption of Agile principles and practices, including Scrum, Kanban, and Lean
• Develop and implement Agile strategies, processes, and practices to improve team efficiency and effectiveness
• Develop and maintain metrics to measure project performance, and provide insights to stakeholders
• Ensure compliance with organizational policies, procedures, and standards

WHAT DO YOU NEED TO SUCCEED?

Must Have:

• 10+ years of experience delivering medium to large software projects ($3.0 MM to $7.0 MM) including planning, scheduling, budgeting, and allocations
• 5+ years of relevant experience in payments technology or a related field
• 5+ years of experience as a Scrum Master or in a similar role, with a strong background in Agile principles and practices
• Excellent verbal and written communication, facilitation, and coaching skills, with the ability to communicate complex ideas simply and effectively
• Ability to work in a fast-paced environment, with multiple stakeholders and priorities
• Ability to manage project and business risks, including project interdependencies, and resolve issues effectively
• Strong analytical and problem-solving skills, with the ability to analyze complex problems and provide creative solutions

Nice-To-Have:

• Previous experience delivering payments initiatives within Canada and US, focused on low value payments, RTR, eTransfer or any other Interac products
• Experience with DevOps practices, including continuous integration and continuous deployment
• Knowledge of payments technology, and experience working with cross-functional teams
• Experience with Agile methodologies or other project management frameworks is an asset

What’s In It For You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact through collaborative team culture that values innovation, teamwork, and stakeholder engagement
• Work in a dynamic, collaborative, progressive, and high-performing team
• Access to cutting-edge technology and industry trends in payments modernization
• Recognition and reward for outstanding performance

#LI – Hybrid

#LI – POST

#TechPJ

Job Skills

Agile Methodology, Coaching Others, Communication, Conflict Management, Decision Making, Group Problem Solving, Results-Oriented, Staying Focused, Teamwork

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-04-302025-05-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.