The Senior Capability Owner is responsible for collaborating with stakeholders across the organization to make the vision for their assigned capability actionable. This includes engagement in the annual planning process to confirm priorities, management of the capability roadmap which is a multi-year view of what is needed to maintain and/or grow capabilities in alignment with goals, and working with the capability team, and stakeholders to prioritize the backlog of features within the approved funding.
This Senior Capability Owner will manage vendor relationships including annual assessments to ensure enterprise standards are met. This includes management of vendor releases for the applications assigned within the capability partnering with vendor partners to understand strategic roadmap alignment and prioritization of the backlog in collaboration with other Capability Owners and User Experience team to ensure top field frictions are addressed. And, collaboration with Change Management, Field Training, Services & Support and Communications to ensure high quality implementations measured by attaining end user adoption goals.
This Senior Capability Owner role will support the Solutions Platform with a focus on alternative investments, and funds working with business owners to ensure the roadmap reflects what is needed to deliver on the vision and strategy for the products and services we offer our clients. The Senior Capability Owner will serve as an advocate for the assigned capability bringing forward risks and opportunities with recommendations on how to proceed and/or adjust course to deliver value for the business. An understanding of the financial services industry and competitive environment, as well as vendors that are recognized as key leading solution providers in these areas is critical to success in this role.

What is the opportunity?

As a Senior Capability Owner you will be responsible for collaborating with key stakeholders to prioritize the content of the release within a stated annual budget. Working with the Information Technology group, you will plan application releases and ensure proper communication and training is made available to impacted users so they may take advantage of any new features and functionality. You are also responsible for creation of the applications’ roadmaps and clearly articulating how these fit into RBC’s overall business technology strategy. You will also keep abreast of the modifications being made by external vendors and/or internal partners and work with the key stakeholders as well as IT Architecture to ensure the direction stays in line with Wealth Management’s needs.

What will you do?

• Work with the key stakeholders, portfolio manager, Information Technology, and Business and IT Architecture groups, to prioritize the enhancements to be made to the assigned applications ensuring annual budget constraints are adhered to
• Directing Product management to ensure that Requirements are defined and maintained in collaboration with Business Analyst to help assure that the solution meets relevant standards and other system quality requirements
• Work with enhancement/project teams to ensure communication and training is cohesive with no gaps for all changes included in a release; either have individual teams fill any identified gaps or take ownership of filling them
• Manage the vendor relationship; ensuring key stakeholders are informed of the vendor’s roadmap and any relationship-impacting issues
• Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
• Work with the Information Technology group and the affected businesses to manage the overall release process ensuring all parties are aware of the contents of the release and how they will be impacted
• Working with Business and IT Architecture, oversee the creation of a multi-year roadmap for each assigned capability
• Responsible for driving the vision by successfully delivering strategic initiatives through completion of quality deliverables within the identified scope, schedule and budget

What do you need to succeed?

Must-have

• 4 year degree from an accredited university in Business Administration, Information Technology, Computer Science, Engineering, Management, Business, or equivalent
• 8+ years of experience with progressively increasing responsibility in application management or product owner and experience with financial services and financial planning.
• 5+ years successful prior project management experience
• 5+ years of demonstrated and sound managerial experience leading and developing a team
• Experience working with Financial Advising with Goals Based Wealth Management and a FINRA Series 7 or 99 license (or ability to acquire within 90 days)

Nice-to-have

• Ability to impact and influence Senior Leaders, Client Facing Professionals and functional partners (e.g., Ops, Tech, Compliance, Legal, Finance) in a highly complex, matrixed, global environment
• Proven excellence in client service including timely and effective problem resolution
• Ability to negotiate or influence during interactions with vendor(s)
• Demonstrated collaboration skills, working in partnerships to create effective outcomes on several concurrent initiatives.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Client First: We will always earn the right to be our clients’ first choice
• Collaboration: We win as One RBC
• Accountability: We take ownership for personal and collective high performance
• Diversity & Inclusion: We embrace diversity for innovation and growth

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Job Skills

Business Oriented, Communication, Critical Thinking, Cross-Team Collaboration, Customer Relationship Management (CRM), Data Gathering Analysis, Effectiveness Measurement, Information Technology (IT) Projects, Long Term Planning, Process Management

Additional Job Details

250 NICOLLET MALL:MINNEAPOLISMinneapolisUnited States of America40Full timeWEALTH MANAGEMENTRegularSalaried2024-09-192024-12-31