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Senior Manager, New Enterprise Partnerships

RBC Capital

RBC Capital

Sales & Business Development
Toronto, ON, Canada
Posted on Thursday, September 12, 2024

Job Summary

Job Description

What is the opportunity?

RBC’s Enterprise Partnerships team is responsible for identifying, securing, and fostering deep relationships with partners that are mutually beneficial to the enterprise, our clients, and our partners. These high-value, strategic partnerships accelerate client value and engagement across the RBC products and lines of business including RBC’s internationally recognized award-winning loyalty program, Avion Rewards.

In this role, you will be responsible for the development of strategic enterprise partnerships for RBC, developing mutually beneficial value to our collective clients and customers. This is a highly collaborative role working alongside LOBs enterprise wide (i.e. Cards, Loyalty, Personal and Commercial business lines) to bring the best of partnerships to enable LOBs respective business objectives. You will be responsible for actively communicating and engaging key stakeholders and executives to ensure alignment, engagement, and awareness of opportunities for partnership integration and growth. You will also support the team to develop a best-in-class partner experience and solidify the team and RBC’s reputation as a market leader.

What will you do?

  • Reporting to the Director, New Enterprise Partnerships & Strategic Development, establish strong relationships and cadences with key external partner contacts and internal product leads in LOB’s to proactively identify new opportunities to deepen and extend partnership across LOB and broader enterprise

  • Support the Director, Senior Director, and Vice President, Enterprise Partnerships to ensure overall program alignment, growth, and successful outcomes

  • Close deals at the national and regional level in support of our unique value to our customers, while enhancing the business proposition of our channel, existing merchants and newly acquired partnerships

  • Work collaboratively with various internal stakeholders to ensure that every deal meets legal, quality and privacy standards.

  • Deliver against internal business goals while prioritizing the customer experience of potential partners

  • Work with executive leadership and core internal cross functional business teams to develop a sound external facing partner proposal that highlights the benefits of a partnership with RBC (Enterprise wide or Loyalty Framework)

  • Support in development and implementation of Partner Services practice management framework, including industry best practices and standards, guides, activities, and behaviors to ensure RBC is seen as the best-in-class organization to partner and work with, internally and externally

What do you need to succeed?

Must-have:

  • 5+ years of experience financial services, partnerships, and or business strategy

  • Consultative experience and a passion for developing business plans for large, multi-faceted partnerships

  • Strong financial acumen and analytics skills

  • Experience navigating Enterprise relationships with leading brands and cultivating mutually beneficial business value in market at pace

  • Experience leading partner conversations and building relationships with key day to day contacts

  • Demonstrated ability to manage multiple priorities & meet deadlines in a fast-paced environment

  • A sense of pride in maintaining consistent high levels of performance and attention to detail

  • Self-starter approach with a strong financial acumen and bias for action, sense of curiosity, and ability to build trust and alignment

  • Strong ability to work in a collaborative, supportive way in cross-functional teams and across the organization while being able to adapt in ambiguous, agile, and rapidly changing environments

  • Demonstrated ability to manage multiple priorities & meet deadlines

  • Experienced in successfully approaching businesses in a credible and professional manner, with evidence of helping them to achieve their goals.

  • Regular interaction with key executives across the organization (Chief Strategy Officer, LOB VPs)

Nice-to-have:

  • MBA or graduate-level degree in related field, CFA, CPA

  • Experience in M&A, legal, corporate development, or consulting

  • Strong communication, storytelling and presentation skills

  • Experience navigating a matrix cross functional organization

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Opportunities to do challenging work

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-09-12

Application Deadline:

2024-09-26

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.