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Senior Officer, Quality Assurance - Wealth Management

RBC Capital

RBC Capital

Accounting & Finance, Quality Assurance
Jersey
Posted 6+ months ago

Job Summary

Job Description

What is the opportunity?

Within this Senior officer role, you will be responsible for assisting with the ongoing control program within the Quality Assurance (QA) team for Wealth Management International (WMI). Focusing on ensuring that the business has robust controls and oversight in place to ensure compliance with regulatory and global policy requirements and reduce Fiduciary, Reputational and Operational risk.

What will you do?

  • Help with QA induction training for new employees across WMI and ongoing training around the functions of QA Team.

  • Implement internal control checks to ensure continued quality service and robust control environment.

  • Manage outstanding issues arising from various reviews, including risk and audit.

  • Completion of MIS reporting purposes.

  • Participate in various projects relating to quality, risk management and compliance initiatives.

  • Carry out end-to-end process reviews to ensure both procedural and regulatory compliance, fully documenting findings for follow up.

  • Assist the QA management team and the business before and during inspection, both externally and internally.

  • Feedback to the management team to form recommendations for potential changes to team processes and procedures.

What do you need to succeed?

Must-have

  • Proven experience working within an operational or risk environment within a financial institution.

  • Ability to prioritise workload and work with minimum supervision.

  • Ability to work within tight deadlines.

Nice-to-have

  • Basic understanding of investments and trust structures.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.

  • Leaders who support your development through coaching and managing opportunities

  • Opportunities to work with the best in the field.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • A world-class training program in financial services.

  • Flexible & Hybrid working options fully supported.

#LI-SS2

Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

Address:

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER

City:

Saint Helier

Country:

Jersey

Work hours/week:

36.25

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-07-29

Application Deadline:

2024-09-13

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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