What is the opportunity?

Based in London, this role at Senior Associate (Global Grade 9) or Manager (Global Grade 8) will have dual primary responsibilities supporting the development and roll-out of Credit Product initiatives alongside acting as a trusted, in-house, Subject-Matter-Expert for internal/external queries relating to the Wealth Management Europe (“WME”) Credit proposition.

Working alongside the Director - Credit Products, this role will play a vital part in aiding the leadership of the Credit Products & Strategy teams’ engagement with, support of, coaching to and guidance of various stakeholders on the delivery of Credit Products.

A significant amount of time will be dedicated to stakeholder relationship management, including being present at key internal/external meetings and events. Alongside this, the role holder will be tasked with providing recommendations for strategic enhancements to the rollout leveraging their experiences and knowledge gleaned from key stakeholder meetings they have held.

What will you do?

• Work closely with Credit Product & Portfolio Management teams, among others, to gain a full understanding of our product proposition and escalate potential areas for improvement.

• Collaborate with wider Wealth Management products and sales teams, alongside leveraging existing experience, to build full understanding of wider product offering to appreciate how Credit complements a holistic Wealth Management offering.

• Collaborate effectively with WME partners to respond to queries, deliver training, support with upskilling, and identify opportunities for improvements to product or process.

• Build long-term, trusted relationships with WME partners at a variety of seniority levels.

• Support Director, Credit Products, and the team in working with Wealth Management Europe’s Client Facing Personnel, among others, to execute on RBC’s/RBC Brewin Dolphin’s Thrive 2030 vision of leading to, not with, products to broaden and deepen client needs met as part of an advice led proposition.

• Regularly report to the Director, Credit Products on trends being identified during discussions with Client Facing Personnel, look to present possible solutions for consideration and deliver on enhancements where identified.

What do you need to succeed?

Must-have

• Must have, or will obtain, CeMAP.

• Ability to manage competing priorities and be comfortable with change.

• Commercial and “client first” mindset.

• A good team player with strong interpersonal & presentation skills.

• An ability to leverage existing knowledge, or learn about quickly, the UK’s Banking products and services including Current Accounts, Savings, Credit, and other ancillary Banking Services.

• A strong desire to help others achieve their objectives with a focus on doing the right thing.

• Confident with an ability to collaborate with and manage a wide group of stakeholders across the RBC Group.

• Keen interest in the UK Banking and Wealth Management landscape and applying this understanding when responding to queries, delivering training, and assisting stakeholders.

Nice-to-have

• A passion about customers and customer insight and have a willingness and desire to implement client and advisor feedback to enhance Credit’s offering.

• A willingness to work in multi-disciplinary teams, you are inherently collaborative and embrace different perspectives.

• Be excited about developing digital-first propositions to solve customer problems.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible and Hybrid working options fully supported.

#LI-SS2

Job Skills

Collateral Management, Credit Analysis, Detail-Oriented, Financial Services Industry, Financial Statement Analysis, Information Capture, Loan Origination, Retail Banking, Retail Lending, Teamwork

Additional Job Details

100 BISHOPSGATE:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2024-07-242024-09-27