What is the opportunity?

As a Pension Analyst - Group Annuity, you will provide support to RBC Insurance’s Group Annuity Line of Business in maintaining certain functions within the Group Annuity team. You will be responsible for processing data and reporting within the Pension Administration record keeping system(s) with re-occurring monthly activities, ensuring accuracy and confidentiality. This position provides support and assistance to the various members of the team. You will be part of a very inclusive team that works cohesively together, which is integral to the success of this exciting growing line of business that continues to evolve and is committed to providing the best in class client experience.

What will you do?

•Accurately update and maintain plan sponsor’s data in the pension system(s) (monthly and/or ad hoc basis)

•Investigate instances of data integrity problems and initiate corrective actions. Recommend solutions for resolving problems

•Assist with: i) the implementation of new clients and the issuance of annuity certificates to deferred and retired members, ii) user acceptance testing as required for new releases/clients, problems logs which could have an impact on the Pension Administration database(s), iii) the validation (quality control) of Annual Statements as required by the applicable legislation and any other priority initiatives that may arise

•Perform ad-hoc reporting for internal/external use as needed

•Prepare monthly payroll reconciliations per client

•Contact pensioners and deferred members as a result of a Contact Centre requests / enquiries and ensure that appropriate actions are taken to service the client in a timely manner

What do you need to succeed?

Must-have

•2 to 4 years of benefits and retirement experience and expertise in process, policies, and procedures as it pertains to Defined Benefit Pensions or Group Annuities and Payroll Accounting

•Ability to multitask competing priorities in a fast-paced environment while being detail-oriented in execution of routine / complex processes and works well under pressure

•Proactive focus on continuous improvement and looking for creative solutions or process improvements daily

•Excellent project management, planning, and organizational skills

•Strong communication skills – written and oral with a proven track record of providing excellent customer service

•Strong mathematical skills and/or accounting practices in addition to having strong knowledge of Microsoft Office products

Nice-to-have

•Pension Plan Administration Certificate or RPA (PPAC or CEBS)

•Bachelor’s degree in Human Resources or related field, professional HR, and/or benefits or College Diploma or Degree in Payroll or Accounting , or Canadian Payroll designation (PCP), post-secondary diploma in Business or Finance Administration

•Knowledge of pension plans/Group Annuities including regulatory requirements

•Bilingualism is an asset

Special Conditions

Please note this is a contract position expiring October 5, 2025.

What's in it for you?

•A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

•Competitive pay and high-earning potential

•All the tools, training, and team support you need to grow your career

•Flexible work/life balance options

•Sophisticated RBCI software tools to boost your productivity

Job Skills

Bank Accounts, Branch Banking, Communication, Customer Needs, Customer Service, Customer Success, Decision Making, Detail-Oriented, Taking Ownership

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMISSISSAUGACanada37.5Full timeINSURANCEContract (Fixed Term)Salaried2024-07-082024-07-23