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Senior Manager, Supplier Management

RBC Capital

RBC Capital

Port of Spain, Trinidad and Tobago
Posted on Tuesday, July 9, 2024

Job Summary

Job Description

Application Deadline: July 19, 2024

This role can be located the Caribbean Banking Market or in Canada where the successful candidate resides

What is the opportunity?

In this role the Senior Manager, Supplier Management will be responsible for the holistic management of Technology Supplier relationships across multiple platforms, functional units and geographic locations for Caribbean Technology. This role will ensure an effective end-to-end Technology Supplier Management discipline (relationship, performance, contractual and financial) for all relevant Technology Vendors in adherence with established Enterprise Third Party Risk and Governance Frameworks. This role encompasses, but is not limited to, contractual due diligence, risks assessments (Cyber, Privacy and Data), overall value for money and all executive reporting.

What will you do?

  • Provide leadership and direction for the discipline of supplier management (including Professional Fees, SOW contracts and Third-Party Software License Agreements) across Caribbean Technology to increase value from suppliers by strengthening relationships, governing performance, and providing key reporting
  • Act as an expert and execute on supplier management governance requirements and best practices within Caribbean Technology (relationship management, performance management, risk management, invoice management)
  • Own the Caribbean Technology Supplier repository, including pre-approval/ approval processes for all contracts in the portfolio; performs analytics, forward looking dashboards, highlight trends in the industry as well as to guide recommendations
  • Partner with Directors, Application Custodians and Application Leads to implement and support processes that ensure compliance with RBC supplier management policies and standards
  • Facilitate regular Supplier Review Sessions with the business and Technology Stakeholders
  • Be the central point of communication and support of any system or process changes and issues to the Supplier Management community
  • Provide executive reporting on all Supplier performance and operational metrics
  • Respond to all audit and regulatory reviews on Third Party Risk such as Cyber and Data

What do you need to succeed?


  • Degree in Computer Science or Business or equivalent combination of education and experience
  • 5-7 years of proven Supplier Management experience (relationship, governance, performance)
  • Contract law and/or supplier management certification
  • 5-7 years’ experience in Technology
  • Strong business and financial acumen plus operational mindset
  • Demonstrated ability to build sustainable, transparent relationships / partnerships, with the ability to coach and partner across a matrix organization


  • MBA will be an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

  • Leaders who support your development through training and coaching, and invest in your continued learning and commitment to building long term careers
  • Ability to make a difference and lasting impact
  • Work with a dynamic, collaborative, progressive, and high-performing team

Job Skills

Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Large Group Presentations, Long Term Planning, Negotiation, Organizational Change Management

Additional Job Details




Port of Spain


Trinidad and Tobago

Work hours/week:


Employment Type:

Full time



Job Type:


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Posted Date:


Application Deadline:


Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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