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Senior Manager, Identity & Access Management Onboarding (GCS)

RBC Capital

RBC Capital

Toronto, ON, Canada
Posted on Friday, July 5, 2024

Job Summary

Job Description

What is the Opportunity?

The Identity and Access Management (IAM) Onboarding Team is looking for a Senior Manager to assume a leadership position and work towards onboarding applications to RBC’s Identity and Access Management solutions in accordance with the IAM onboarding strategy and IAM goals. This role will require you to work with a wide range of technology and business stakeholders to implement IAM solutions. You will identify business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals and meet sponsor/stakeholder needs.

We are looking for an ambitious, adaptable, and proactive individual with knowledge in the IAM and cloud computing space, who challenges the status quo, is constantly thinking about flexibility, robustness, and simplicity in everything we do.

What will you do?

  • Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements.

  • Work with business partners and application teams to ensure successful end-to-end onboarding for the services.

  • Learn architectural patterns relevant to RBC’s IAM services.

  • Provide consultative services to ensure requirements are following RBC Standards.

  • Identify and report security risks in accordance with RBC Standards.

  • Report on Authentication onboarding progress and metrics.

  • Participate in all aspects of onboarding testing as requested by the onboarding team: This may include:

    • Review, analyze, and define onboarding requirements as well as contribute to the technical development specifications.

    • Test case scenarios creation and assisting with test case writing.

    • Assisting with DEV, SAI (UAT) and PIV testing.

  • Provide support with tasks and ad hoc requests as required.

  • Identify and implement solutions to improve the efficiency of the onboarding process.

  • Provide direction in the optimization, efficiency, and capacity planning of initiatives.

  • Function as point of escalation and resolution for incidents and project related issues.

  • Provide guidance, coaching, and mentoring within the team to drive optimal performance.

What do you need to succeed?

  • Extensive in-depth experience with IAM capabilities and solutions

  • Ability to manage, lead, prioritize, and execute with minimal direction or oversight in a high-pressure environment with emotional intelligence.

  • Strong understanding of authentication protocols (SAML, OAUTH) and experience working with SaaS products

  • Strong understanding of IAM concepts and solutions designs for efficient security controls.

  • Cross-functional collaboration and negotiation with internal teams for effective task completion.

  • Proficient technical experience with Microsoft Office Suite (Excel, Visio, etc.) and Atlassian products (JIRA, Confluence).

  • Excellent written and oral communication skills and experience presenting to a wide variety of audience sizes.

  • Willing to work UK times when demand arises.


  • Experience with CyberArk, SailPoint IIQ, with Entra ID

  • Data analysis and reporting skills.

  • Professional certification(s) related to information security or information risk management such as CRISC, CISA, CISM, CISSP

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and managing opportunities.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • Flexible work/life balance options.

  • Opportunities to do challenging work.

  • Opportunities to take on progressively greater accountabilities.

  • Opportunities to building close relationships with clients.




Job Skills

Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM)

Additional Job Details







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Employment Type:

Full time



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Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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