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Manager - Reconciliations & Creation

RBC Capital

RBC Capital

Posted on Monday, June 10, 2024

Job Summary

Job Description

What is the opportunity?

To support the growth of the British Isles business by managing the Reconciliations department and providing oversight to our Malaysian Operations.

The role is responsible for establishing and maintaining the required key governance oversight and delivery standards for all reconciliation activity.

Create reconciliations, investigations and reporting to meet business requirements as set-out in their change requirements

Oversee the reconciliation of Hedge Fund reconciliations, Statement uploads and reporting.

The department is dedicated to the creation and maintenance of Reconciliations, Control reporting and expanding the usage of Intellisuite capabilities to mitigate risk to the business.

Run/Develop key metric reporting to monitor and mitigate risk and oversee payment investigation sampling/quality assurance.

Act as subject matter expert and provide support for any new or ongoing projects.

What will you do?

  • Provide expert knowledge on Cash and Stock reconciliation and use of MIS to enable consistent approaches to best practices, service delivery and operational efficiency.

  • Oversee the creation of reconciliations, investigations and control reports ensuring that the business provide their business requirement via a CR and signs off UAT.

  • Oversee the day-to-day Hedge Fund reconciliation activities ensuring completed in an effective and cost-efficient manner looking to extend automation where possible.

  • Liaise with each business line to ensure timely clearance of their outstanding and where relevant clearance and escalation of investigations.

  • Production of metrics for outsourced Reconciliation activities in support of monthly oversight committee meeting.

  • Ownership of potential loss events and near misses, including root cause analysis of event and suggested remediation as well as escalation to Senior Manager.

  • Provide technical expertise in the use of Intellimatch Suite functionality to the teams and business lines.

  • Oversee the development of relevant, timely and transparent performance metrics and appropriate communication channels for distribution including escalation reporting.

  • Deliver key governance oversight reporting, including break analysis (number, ageing, value at risk), exception reporting and escalation of outstanding items exceeding agreed timescales.

What do you need to succeed?


  • Strong leadership and people management skill.

  • Experience in effectively managing stakeholder expectations.

  • Critical thinking ability and a calmness in pressurized situations.

  • Practical experience with banking processes, investment (Securities) products.

  • A comprehensive technical knowledge and understanding of reconciliations systems and the deliverables that the system can produce.

Nice to Have

  • Previous knowledge of Intellisuite system.

  • Working knowledge of Crystal reports.

  • Working knowledge of RIBS/Milvus/OLS/SWIFT.

  • Experience in setting service level agreements.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.

  • Leaders who support your development through coaching and managing opportunities.

  • Opportunities to work with the best in the field.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • A world-class training program in financial services.

  • Flexible working and hybrid working options fully supported.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details




Saint Helier



Work hours/week:


Employment Type:

Full time


Wealth Management

Job Type:


Pay Type:


Posted Date:


Application Deadline:


Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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