At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Senior Financial Advisor Assistant

How does the role impact the organization?

The primary role of the Senior Financial Advisor Assistant is to support our Senior Portfolio Managers and their associates by ensuring the business is managed efficiently and effectively. The position is responsible for entering client trades, servicing client requests and ensuring client paperwork is up to date and accurate. The Advisor should be able to rely on the Assistant to function responsibly and independently. The successful candidate must be client-service driven, self-motivated, and love to interact with clients.

This is a supportive team environment which promotes personal career growth. Drawing on previous experience as an Administrative Assistant in a financial services firm, or upon a degree/diploma within Financial Management or Business Administration, you must have meticulous attention to detail, possess a positive attitude, and have exceptional interpersonal skills. The successful candidate must also be responsible, confident, self-motivated, and a team player.

What will your role be responsible for?

• Foster and support client relationships by liaising with clients, responding to requests and demonstrating proactive problem solving in a timely and confidential manner;
• Handle incoming and outgoing phone calls with clients and respond to requests for information;
• Schedule appointments, prepare for meetings, and follow-up;
• Prepare professional correspondence and reports, documents and files;
• Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
• Ensure all paperwork is completed correctly and in adherence with regulatory requirements;
• Process and follow up on security transactions and transfers, including trade instructions;
• Manage documentation requirements;
• Communicate internally with various operational and administration departments;
• Be responsible for all cash management within the team practice, including incoming and outgoing funds, purchases and redemptions of cash equivalents;
• Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
• Assist with all marketing initiatives including social media (twitter, LinkedIn), and website content;
• Maintain files and other general office duties;
• Grow and take courses as required for regulatory purposes; and
• Other duties as assigned.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

Knowledge, Skills, and Abilities
Knowledge of

• Fundamental investment concepts, practices, and procedures used in the securities industry;
• Administrative processes and procedures, including opening accounts, RRSPs, TFSAs, and corporate accounts;
• Compliance practices and regulations;
• Social media (eg. Facebook, Twitter, LinkedIn, blog posts, etc.);
• Personal tax filing;
• CRM (Customer Relationship Management) software and maintaining/improving CRM databases is an asset;
• Online marketing tools including Google analytics, Facebook, LinkedIn, and Twitter is an asset; and
• Dataphile is an asset.

Skill in

• Microsoft Office with a willingness and ability to learn new applications;
• Organization, prioritization, attention to detail and strong follow up skills;
• LinkedIn, Facebook, and Twitter; and
• Customer service and problem solving.

Ability to

• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Manage multiple deadlines and tasks;
• Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
• Work independently as well as collaboratively within a team environment;
• Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
• Display flexibility and willingness to assist others as required; and
• Exercise tact and discretion in the handling of confidential information.

Educational/Previous Experience Requirements

• Post-secondary education;
• A minimum of 3 years of industry related experience; and
• Experience in the investment brokerage, financial services, banking, or accounting industry is an asset.

Licenses/Certifications

• Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices Handbook, is required; and
• Registered Representative licensing, including the completion of the Wealth Management Essentials Course, is preferred.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range: $55,000-60,000 annually, in addition to competitive performance bonuses/incentives.

This posting is for an existing vacancy.

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.