At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Licensed Sales Assistant

How does the role impact the organization?

SWAN Wealth Management at Raymond James Ltd. is seeking a detail-oriented individual to join our team as a Licensed Wealth Advisor Assistant. In this role, no detail is too small. You are dedicated to getting things right the first time. The successful candidate will be a reliable and dependable self-starter, working both independently and collaboratively as a valuable member of the SWAN team. With our business growing rapidly, there will be numerous opportunities for career advancement.

What will your role be responsible for?

• Foster and support client relationships by liaising with clients, responding to requests, and demonstrating proactive problem-solving.
• Support clients’ general day-to-day administrative and trade requests in a timely and confidential manner.
• Handle incoming and outgoing phone calls with clients and respond to requests for information.
• Schedule appointments, prepare for meetings, and follow up.
• Manage paperwork, head office correspondence, and handle the account opening process for new clients.
• Process and follow up on security transactions and transfers, including trade instructions.
• Enter trades for Financial Advisors and clients as requested.
• Manage all cash management within the team practice, including incoming and outgoing funds, purchases, and redemptions of cash equivalents.
• Act as team lead during tax reporting season, liaising with tax professionals and clients to provide details, slips, and updates as required.
• Assist with all marketing initiatives including social media (Twitter, LinkedIn), and website content.
• Support the Financial Advisors in the growth of the overall business.
• Maintain files and perform other general office duties.
• Prepare client presentations with guidance from the financial advisor assistants.
• Generate and identify leads from online resources and qualify leads via cold calling.
• Set up meetings with meaningful prospects.
• Conduct research on market intelligence.
• Assist in strategizing and administering email campaigns.
• Assist with marketing events, seminars, client meetings, etc.
• Track and follow up on opportunities.
• Work within LinkedIn.
• Grow and take courses as required for regulatory purposes.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

• Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
• Previous experience in administrative processes and procedures, including opening accounts, RRSPs, TFSAs, and corporate accounts;
• Compliance practices and regulations;
• Social media experience (e.g., Facebook, Twitter, LinkedIn, blog posts, etc.);
• Knowledge of personal tax filing;
• CRM (Customer Relationship Management) software and maintaining/improving CRM databases is an asset;
• Online marketing tools including Google Analytics, website assets, SEO, Facebook, LinkedIn, and Twitter is an asset;
• Hubspot is an asset;
• Dataphile is an asset.

Skills:

• Proficiency in Microsoft Office with a willingness and ability to learn new applications;
• Strong organizational, prioritization, and attention to detail skills;
• Experience with LinkedIn, Facebook, and Twitter;
• Excellent customer service and problem-solving skills.

Abilities:

• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and attention to detail;
• Manage multiple deadlines and tasks;
• Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
• Work independently as well as collaboratively within a team environment;
• Display flexibility and willingness to assist others as required;
• Exercise tact and discretion in handling confidential information.

Educational/Previous Experience Requirements:

• Post-secondary education;
• A minimum of 3 years of industry-related experience;
• Experience in the investment brokerage, financial services, banking, or accounting industry is an asset.

Licenses/Certifications:

• Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices Handbook, is required.
• Registered Representative licensing, including the completion of the Wealth Management Essentials Course, is preferred.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Salary Range: BC (based on Education, Work Experience, etc) $50,000-55,000 in addition to competitive performance bonuses/incentives.