At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Senior Manager Marketing, Advisor Experience

How does the role impact the organization?

As a seasoned marketer with a passion for delivering value, you will lead our Advisor Experience team, focused on designing, implementing and optimizing the way we help Advisors market their practices. You will work collaboratively and cross functionally across the Advisor Marketing team, with stakeholders in the business and with hundreds of advisors to bring the Raymond James brand to life in distinct and measurable ways.

What will your role be responsible for?

• Consult with our advisors and across marketing to develop solutions and make recommendations that help advisors market their business.
• Champion best practice, with a digital first mindset, finding ways to advance our marketing offer and deliver results.
• Participate in project and program design, considering the bigger picture and future state, to inform and enhance our service model.
• Break down strategic problems and opportunities, analyze data and information to provide insights and recommendations to help our marketing practice deliver value at scale, in personalized, turnkey ways.
• Monitor and track performance against our service levels, with attention to detail and expectation management, working with the team to manage priorities and resourcing demands.
• Lead a team focused on enablement, workflow and quality assurance, with care to their growth and engagement.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

• Degree in business administration, marketing, or other relevant programs.
• 10+ years of progressive experience in marketing, program or project management.
• Preference to experience in the wealth management space, working with advisors.
• Experience creating and executing a marketing plan that builds awareness and drives leads.
• Strong sense of design, customer experience and digital best practice.
• Excellent verbal and written communication skills to effectively articulate ideas, present findings, and influence stakeholders at all levels of the organization.
• Ability to effectively manage multiple projects simultaneously, from inception to completion.
• Customer centric mindset: deep understanding of customer needs, preferences and pain points with relentless focus on delivering experiences that add value and deliver results.
• Effective collaboration with diverse teams to align and implement marketing solutions.
• Experience managing and motivating direct reports.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Salary Range: BC (based on Education, Work Experience, etc) $100,000-125,000 in addition to competitive performance bonuses/incentives.