Location US-MD-Remote | US-DC-Remote | US-VA-Remote

Job ID

2026-13255

Category

Legal

Position Type

Regular Full-Time

Quest Software Public Sector (QSPSI) has a two-pronged mission focused on helping organizations manage and secure their Microsoft environments, leverage their data effectively, and address cybersecurity challenges in their mission.

QSPSI aims to be the leading partner for modernizing, protecting, and securing hybrid Active Directory, Entra ID, and Microsoft 365 environments. We provide critical solutions for cybersecurity resilience, risk management, disaster recovery, and migration. This helps global organizations pursue digital transformation in the cloud while still safeguarding their on-premise Active Directory investments.

We're also dedicated to helping customers unlock value from all their data through AI and data solutions. Their goal is to de-risk AI adoption and maximize data return on investment by offering integrated capabilities across the data management lifecycle, including metadata management, data operations, and infrastructure solutions. This empowers data and IT leadership to accelerate their data and AI initiatives.

Role Summary

Reporting directly to the President and GM of QSPSI, the Federal Director of Contracts and Operations performs a multi-faceted role encompassing several critical functions within the QSPSI business. It includes providing comprehensive management and oversight of all Federal and Defense Industrial Base license, services, and support renewal contracts and operations both internal to QSPSI and through our extensive distributor and reseller channel network

· Deep expertise in establishing, negotiating, and executing multi-million-dollar Federal contracts.

· In depth experience in working within an extended Federal distribution and reseller network to optimize efficient processing of contracts in support of corporate growth initiatives.

· Work closely with our legal and deal desk teams to secure approvals for non-standard terms as needed.

· Work closely with sales management to review and approve all quotes, RFI’s, RFP’s, RFQ’s and associated T&C’s for release to federal distribution channel.

· Review and approve all proof of end user sell through contracts from our distribution and reseller channels.

· Reconcile Quest systems with QSPSI systems and records to validate accurate bookings and revenue data.

· Develop specialized SKU, pricing, and packaging in support of unique government mission requirements.

· Working directly with distributor, reseller, and federal contracting personnel to negotiate mutually acceptable contracting terms that expedite contract completion.

· Updating pricing through in support of our distributors GSA schedule.

· Participate in license verification and analysis when needed.

· Managing our PSO administrator and all associated SOW’s and resultant contracts to effectively contract our services engagements.

· Working closely with our QSPSI renewals team, ensure that we maintain an accurate accounting of all sub-contracts.

· Complete Master Service Agreements with our federal sub-contractors.

· Managing the booking approval process and routing of relevant documents through Docusign for executions as needed.

· Work with cross-functional teams in defining, developing, and revising SaaS/cloud terms and conditions, contract templates, licensing models, partner and channel programs and related corporate policies, procedures and programs.

· Completing all required reporting to meet all federal requirements.

· Minimum of 15 years of experience in a federal contracts management role supporting a dynamic growth-oriented software business.

· Minimum 15 years expertise working federal contracts through an extensive distribution and reseller network.

· 5+ years of federal related accounting background in a software professional services capacity.

· 5+ years using salesforce.com to manage, report, and forecast opportunities in a federal environment.

· 5+ years managing a software maintenance renewal business.

· 5+ years of contracts with State, Local and Higher Ed organizations a plus.

· Deep familiarity and expertise in working with federal contract regulations (FAR, DFARS, etc.)

· Excels in working with extended teams to rapidly gain consensus and approvals to expedite the completion of critical contracts in support of demanding quarterly timelines.

· Demonstrated aptitude to identify, initiate, and implement process improvements that drive productivity and efficiency for the organization.

· Facilitate close cooperation with member of the sales team to expedite the creation and approval of strategic pricing proposals and quotations that deliver high value for our customers.

· Ability to translate business requirements into business value, and work with sales and marketing to promote value-driven solutions

· Excellent organizational skills and ability to establish milestones and keep success plans on task.

· Able to effectively deal with high-volume, rapid cycles, multiple assignments, concurrent deadlines, and changing priorities

· Proactive and able to work efficiently, prioritize workflow, meet demanding deadlines, and manage multi-dimensional projects in a fast-paced environment

· Previous experience at a software or technology company with cloud solutions

· Strong judgment, attention to detail, interpersonal and communication skills, with demonstrated teaming ability to work well with, influence, and inform diverse groups, including peers and clients

What Will Make You Stand Out

· Experience in transformational Customer Success projects or experience where products shift from On-Premise to SaaS.

· Previous Customer Success experience in a company with B2B Software.

· Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health, success plans, and engagement tracking. Experience with AI prompting and leveraging AI tools to streamline processes.

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

We’re not the company that makes big promises. We’re the company that fulfills them.

Quest Software Public Sector, Inc. is a wholly owned subsidiary of Quest Software. Headquartered in Ashburn, Virginia, it is purpose-built to serve the specialized needs of U.S. federal agencies, the defense industrial base, and their contractors. We help secure identity operations, modernize Microsoft environments, and fuel AI initiatives with trusted data. Relied upon by most federal agencies and many of the largest corporations in the world, Quest Software drives mission success at scale. Learn more at questpublicsector.com.

Why work with us!

-Life at Quest means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationship.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at Quest Careers

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

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