Location US-Nationwide

Job ID

2026-13170

Category

Engineering

Position Type

Regular Full-Time

CHANNEL PROGRAM MANAGER

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. At Quest Software, we help organizations simplify IT management, enhance security, and maximize data potential. We are committed to fostering strong channel partnerships that drive business growth and deliver innovative solutions to our customers.

We’re looking for a Channel Program Manager to design, scale, and optimize our partner programs in a high-growth SaaS environment. This role sits at the intersection of partners, data, and revenue, owning the operational backbone of our channel ecosystem while using insights and analytics to drive performance, adoption, and growth.

You’ll work cross-functionally with Sales, Marketing, Product, and RevOps to ensure partners are enabled, motivated, and delivering measurable impact.

Channel Program Strategy & Execution

-Own the end-to-end channel program lifecycle, including onboarding, enablement, incentives, and ongoing optimization

-Design and manage partner tiers, benefits, certifications, and performance criteria

-Scale repeatable, data-backed partner motions aligned to company GTM strategy

Data & Performance Management

-Define, track, and report on channel KPIs (pipeline, revenue, activation, ROI, engagement)

-Build dashboards and reporting to provide visibility into partner performance and program effectiveness

-Use data to identify trends, gaps, and opportunities for program improvements

Partner Enablement & Experience

-Develop partner enablement materials, including playbooks, training, documentation, and onboarding flows

-Partner closely with Sales and Marketing to align messaging, campaigns, and co-selling motions

-Act as the internal advocate for partner experience and operational efficiency

Cross-Functional Collaboration

-Work with RevOps and Finance on forecasting, attribution, and partner compensation models

-Partner with Product to incorporate partner feedback and support integrations where relevant

-Ensure operational excellence across CRM, PRM, and other SaaS tools

-8+ years of experience in channel programs, partner operations, or partnerships, preferably in B2B SaaS

-Strong analytical mindset with hands-on experience using data to drive decisions

-Experience working with CRM and partner tools (e.g., Salesforce, HubSpot, PRMs, BI tools)

-Proven ability to manage complex, cross-functional initiatives

-Excellent communication and stakeholder management skills

-Experience supporting data, analytics, or platform SaaS products

-Background in RevOps, Sales Ops, or GTM analytics

-Familiarity with API-based, marketplace, or integration partners

-Experience scaling partner programs in high-growth environments

-Travel as needed

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

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