Location US-TX-Austin | US-Nationwide

Job ID

2025-13020

Category

Operations

Position Type

Regular Full-Time

Quest is seeking a Director of Program Management to lead our Project Management Office (PMO) for the Quest Product and Engineering organization. The ideal candidate will be a key member of the Quest team with experience running large-scale initiatives, managing other project managers, and delivering SaaS and on-prem enterprise grade software solutions. This position reports to the Chief Product and Technology Officer.

The role of the Director of Program Management is to provide leadership, organization, and coordination to support PMO’s key activities, including oversight of project management team, project portfolio management, development of the project management team, program planning and governance. This position ensures all projects administered by the PMO adhere to the best practices and standard approaches for program and project management. This role also manages change and promotes continuous improvement of project management related processes. Provides management and guidance to multi-functional project teams.

• You will provide leadership and direction to promote successful project delivery.
• You will foster a team culture of inclusion and well-being.
• You will build and maintain a high performing team; hire and retain the right talent and ensure growth.
• Manage the execution of the New Product Introduction and Launch processes
• Provide structure and execution for key Product organization initiatives
• Establish Project Management Office Key Performance Indicators (KPI)
• Manages project managers who develop project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics to ensure standards are adhered to and best practice.
• Ensures adoption and implementation of project and program management methodology and tools and oversee project and program management coaching.
• Drive continuous improvement through trend reporting analysis and metrics management.
• May perform other duties and responsibilities as assigned.

• 5+ years direct management experience leading in person and/or virtual teams with competing priorities
• 5+ years managing a PMO with a focus on software product delivery
• 8+ years of experience managing technical projects, including cloud-based SaaS technologies
• Leadership experience combined with a proven track record of developing, coaching and mentoring professional level staff
• Strong analytical, planning, and organizational skills with an ability to manage multiple demands
• Excellent verbal and written communication skills
• Self-starter with the ability to learn quickly and work with minimal oversight
• Passion for driving and implementing process improvement
• Knowledge and experience with all industry standard development processes

Preferred Requirements:

• Bachelor’s degree required
• Experience with tools such as Excel, SharePoint, Confluence, Salesforce, and PowerBI
• Experience in a highly analytical, results-oriented environment with cross-functional interactions
• Strong analytical, mediation and problem resolution skills
• Excellent time management, communication, collaboration, and organization skills

What We Offer

-A collaborative, global team culture where innovation, customer focus, and growth thrive

-Opportunities for continuous technical development and career advancement

-Flexible working model with remote-friendly policies

-A comprehensive benefits package to support your well-being and work-life balance

Be a part of Quest — where your expertise, curiosity, and AI-enabled skills help customers transform their IT, modernize securely, and solve tomorrow’s challenges today.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

Come join us. For more information, visit us on the web at Quest Careers Innovate.Collaborate.Grow

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.

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