Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

Short-term assignment. Positions start by November 16 and will end December 31. No extensions are planned. This is strictly for overflow support during this time period.

Duties:

• To diagnose and remediate hardware issues on deployed infrastructure
• To deploy systems across a variety of hardware and operating systems
• To assist in gathering and producing telemetry data (monitoring, reporting, alerting)
• To deploy/maintain system level patches and AV
• Develop and maintain system documentation for Iab/data center configuration and customization.
• Develop and maintain system documentation for server/software configuration and customization.

Days and Hours – will be compressed schedule Friday, Saturday and every other Monday, 12 hours a day/night. Need to be flexible to either day hours or night hours. If a holiday falls on a work day, they will be working. No exceptions

Will be working on documentation as well as on-call for helpdesk support.

Qualifications

• 1-5 years hands on experience
• Self starter and highly motivated
• Ability to work weekends, flexible hours, and travel if needed
• Ability to participate in an on call rotation
• Background in supporting troubleshooting efforts on various degrees of hardware (servers/desktops/laptops)
• Windows/Linux/Mac SysAdmin skill set (RDP, SSH, read logs, etc.)
• VMware vSphere (VCP) certification
• Microsoft MCP certification on various Operation Systems
• Knowledge/use of SAN and storage technologies, NetApp preferred.
• Awareness of ITIL, AGILE, and/or DevOps best practices
• Basic knowledge of LAN/WAN (Switches, VLANs, Routers, VPNs, Firewalls, MPLS and Security) to assist Network team in troubleshooting and escalations.

Additional Information