Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

• Respond to all inquiries, incidents and projects in a timely manner meeting customer SLA.
• Daily administration includes maintenance of various components associated with a Citrix environment which includes, but is not limited to Published Applications, Profile Management, Provisioning Services, Load Balancing, Redirect/Forwarding, VM Management, DHCP and Group Policy.
• Must have a solid working knowledge of Active Directory, DNS, WINS, User Rights Assignments, thin clients, desktop operating systems, firewalls and networking.
• Daily activities include Incident and Service Request ticket management and Change Management

Qualifications

• Must be experienced in building, troubleshooting and maintaining Citrix XenApp, XenServer & NetScaler systems along with the Windows Operating systems that the XenApp infrastructure resides on.
• 8+ years experience in an enterprise level distributed environment (SAN, Virtual, Windows, Data Center)
• 5+ years Citrix experience in an enterprise environment
• Citrix Certified Administrator (CCA) in XenApp and/or XenServer with Netscaler knowledge
• Ability to communicate clearly and effectively with current clients, prospective clients, and with internal personnel.
• Solid understanding of TCP/IP, LDAP, DNS SMTP and other networking areas.
• Proficiency in enterprise storage technologies such as NAS and Storage Area Networking, and Backup & Recovery.

Qualifications:

• Citrix Certified Enterprise Administrator (CCEA)
• Microsoft Certifications (such as MCSE, MCSA, MCP, MCTS)
• Advanced knowledge of Netscaler
• Advanced technical knowledge and experience Windows server environments
• Advanced knowledge of security and compliance standards such as SOx and PCI DSS.
• Working knowledge of virtualization technologies such as VMware, Hyper-V

Additional Information