Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

• Serves as a computer technology expert and coaches junior staff
• Responsible for the creation of standard images for physical servers, VMs and desktop virtualization
• Supports provisioning and de-provisioning as needed
• Provides Tier 3 support as needed
• Works on projects as assigned
• Develops SOP’s for the operations team, including but not limited to tasks such as server builds
• Develops documentation of overall data center systems architecture (infrastructure focused)
• Performs compute capacity planning and management and configuration management tasks as assigned
• Conducts assigned technology vendor and solution evaluations and develops related recommendations
• Supports the development of infrastructure services strategy and design
• Uses repeatable best practices in compliance with the customer’s architectural standards and engineering methodology

Qualifications

Primary

• 8+ years of relevant experience
• Solid understand of and experience with: o Compute infrastructure design, deployment and management o Virtualization solutions (VMWare and Hyper-V) o Windows host environments and related technologies o Citrix solutions o Application virtualization
• Strong analytical and problem solving skills
• Strong communication skills both written and verbal
• Required Certifications: IT Infrastructure Library (ITIL Foundations v3)

Secondary

• Knowledge of and experience with VMWare and Hyper-V best practices
• Experience with Linux host environments where applicable
• Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning Protection and Optimization, Service Operation, Operation Support and Analysis, Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging), VMWare Certified Professional (VCP), CompTIA Server +, CompTIA Storage+ Powered by SNIA, EMC Storage Administrator (EMCSA), EMC Storage Implementation Engineer (EMCIE), HP ASE Storage Solutions Architect, Cisco Certified Network Professional – Data Center (CCNP –Data Center)

Additional Information