Program Manager - Supporting our Workers Compensation Board and Insurance contracts

Department: Vocational Services

Full Time Permanent

Location: Calgary, AB : 29 Street NE Lifemark Clinic

The Program Manager will be responsible for directing and maintaining the integrity of program standards and overseeing and maintaining the direction of the program, including resource allocation, performance management, recruitment, training, quality assurance, conflict resolution, and program/business development.

Duties/Responsibilities:

• Support the execution and operation of an initiative to support injured workers with their return to work process
• Meet with senior management as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development
• Overseeing the decision-making process for admission and continued stay of participants
• Overseeing the progress evaluation of each participant to ensure the achievement of outcomes
• Development of materials necessary to deliver services

Minimum Qualifications:

• Bachelor’s Degree and 2+years of related experience in career and employment services, leadership, or supervision.
• Experience working with W CB is considered an asset
• Ability to manage large task volume and competing priorities
• Excellent written and oral communication skills
• Strong conflict management and conflict resolution skills
• Experience working with diverse population groups and issues is preferred
• Security background check required
• May be required to work evenings and/or weekends

Please note, this position is not related to IT or Project Management

Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

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