Location: Markham, Ontario

Job Description:

Job Summary:

As a key member of the ERP Finance Implementation team, the Manager, Franchise finance operations- ERP project will play a pivotal role in the successful implementation and migration to Microsoft Dynamics 365. This role focuses on franchise finance operations, accounting, billing and reporting processes. Cross functional interactions with IT, Finance, Real Estate, Franchise Operations and the ERP project team will be critical.

Essential Duties and Responsibilities:

• Serve as the Finance team’s subject matter expert on franchise accounting, billing and reporting processes during the ERP migration to Dynamics 365.
• Learn all activities related to processes to complete day to day tasks, month end and quarterly end process to act as backfill for role or lead design and testing of the new system as required.
• Collaborate with cross-functional teams to gather, document, and validate business requirements related to these processes.
• Supports and leads the review and assessment of all financial processes to optimize current business processes through the features and functionalities of the new ERP.
• Troubleshoots and resolve issues related to the processes and financial data flows.
• Develop and maintain reports, dashboards, and analytics using tools such as SQL, Excel, and Tableau needed to support the franchise accounting and finance function.
• Provide training and documentation to end users on new processes and system functionalities.
• Identify and recommend process improvements to enhance system efficiency and data integrity.
• Participate in post-implementation support and continuous improvement initiatives.
• Lead and coach a team of analysts on the team supporting related processes.

Qualifications:

• Bachelor’s Degree in Finance and Accounting and CPA designation
• 5+ years of experience of relevant experience including with inventory, ERP implementations and leading and developing teams.
• Experience with ERP systems as super user or implementor, preferably Microsoft Dynamics NAV or Dynamics 365.
• Proficiency in Excel (Power User), Tableau, and Microsoft Access.
• Experience working for large publicly traded companies.
• Experience with internal control requirements for Canadian publicly traded companies
• Experience in retail/CPG/ Distribution a plus.
• Experience with process optimization and re-engineering.

Competencies:

• Results-oriented and drive for results with ability to manage multiple priority in fast paced environment.
• Leadership - ability to lead a team, take initiative and ownership for customer service and be a self-starter who is motivated internally to set high standards of performance.
• Interpersonal and teamwork – excellent influencing and negotiation skills, works well in a collaborative environment with demonstrated success building and maintaining positive relationships with stakeholders and colleagues to find solutions.
• Problem solving and nimbleness – ability to understand complex problems and collaborate with functional areas to design and implement feasible solutions.
• Communication – excellent oral and written communicator and confidence in dealing with people at all levels.
• Planning and organization – very structured approach to prioritizing and ensuring that multiple priorities and customer needs are met in a timely manner. Ability to pivot priorities to meet objectives and deadlines.
• Strategic thinking and analytical skills – excellent analytical skills to identify risks and trends and discuss solutions.