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Total Rewards Manager

Pet Valu

Pet Valu

Operations
Markham, ON, Canada
Posted on Jul 6, 2025
Location: Markham, Ontario

Job Description:

Job Title: Manager, Total Rewards

📍 Location: Markham, ON
🕒 Job Type: Full-Time | 💼 Flexible Hybrid

Job Summary

We are seeking an experienced Manager, Total Rewards to lead the design, implementation, and administration of our compensation, benefits, and equity programs. This role is responsible for managing a small team of Total Rewards professionals and plays a key role in supporting the preparation of annual executive compensation public disclosures. The successful candidate will also oversee the Employee Share Purchase Plan (ESPP) and Long-Term Incentive Plan (LTIP), ensuring alignment with business objectives and regulatory compliance. This is a hands-on leadership role that requires strong analytical capabilities, attention to detail, and the ability to collaborate effectively across departments.

Key Responsibilities

Leadership

  • Lead, mentor, and develop a high-performing Total Rewards team.
  • Collaborate with HR and business leaders to align total rewards strategies with organizational goals.
  • Serve as the subject matter expert for compensation, benefits, and equity programs.

Executive Compensation & Disclosure

  • Support the preparation of annual executive compensation disclosures, including proxy statements and other public filings.
  • Keep apprised of regulatory requirements to ensure accuracy and timely compliance, collaborating with Legal and Finance teams.
  • Maintain documentation and audit trails for executive compensation decisions.

Compensation

  • Oversee job evaluations, salary structure design, and market benchmarking.
  • Lead annual compensation cycles, including merit, bonus, and promotion processes.
  • Ensure compliance with pay equity, pay transparency, and minimum wage legislation.
  • Participate in salary and ad hoc compensation surveys.

Benefits

  • Support the design and administration of employee benefits programs in Canada and the United States.
  • Recommend enhancements based on employee needs and market trends.
  • Ensure compliance with applicable laws and regulations.

Equity & Incentive Programs

  • Manage the ESPP and LTIP programs, including vendor relationships, grant cycles, vesting schedules, and performance tracking.
  • Provide excellent participant support and ensure audit readiness.
  • Develop and deliver training and communication materials to enhance employee understanding and engagement.

Process Improvement & Reporting

  • Drive process improvements and automation to enhance program efficiency and employee experience.
  • Provide timely and accurate data and analysis to support Finance, Legal, and external auditors.
  • Support HRIS updates and reporting related to compensation and benefits.
  • Analyze trends and benchmarks to inform strategic decisions.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
  • 5+ years of progressive experience in Total Rewards, where experience in a leadership role is an asset.
  • Experience supporting executive compensation disclosures and familiarity with public company reporting requirements (e.g., proxy statements, CD&A).
  • Experience managing ESPP and LTIP programs.
  • Strong analytical, communication, and stakeholder management skills.
  • Proficiency in Microsoft Excel, Word, and PowerPoint; experience with Workday is an asset.
  • Knowledge of HR and legislative practices in Canada and the U.S.
  • Ability to manage confidential information with professionalism and discretion.
  • Strong project management and problem-solving skills.

Competencies

  • Customer Focus: Builds strong relationships and delivers excellent service to internal and external stakeholders.
  • Priority Setting: Focuses on what matters most and eliminates roadblocks to success.
  • Interpersonal Savvy: Communicates effectively and builds rapport across all levels of the organization.
  • Problem Solving: Uses logic and analysis to identify and resolve complex issues.
  • Business Acumen: Understands business operations and how Total Rewards strategies impact organizational success.

Why work for us?

At Pet Valu we understand that your pet is part of the family, because we’re devoted pet lovers too. We have been providing pets with everything they need to live healthy, happy, and active lives for more that 40 years

Our employees are the key to our success! As a growing organization, our employees apply their creativity and innovative ideas as they take ownership of their projects and growth. We pride ourselves in providing an open environment by managing with approachability and providing support to allow for career development.

• Employer-paid full suite of benefits, including mental health coverage.

• Employee Share Purchase Plan.

• Tuition reimbursement.

• Hybrid office work environment.

• Collaborative and supportive team, focused on personal development and growth.