Location: Markham, Ontario

Job Description:

Job Overview

The Project Manager III (PM III) leads complex, enterprise-wide IT initiatives that align with strategic business goals. This role manages technology projects such as omnichannel integration, ERP upgrades, and e-commerce platforms while ensuring well-planned and reliable delivery. The PM III collaborates with senior leaders, manages budgets and vendors, and oversees risk and system performance to support scalability and operational efficiency.

Essential Duties

Delivery

• Leads IT initiatives such as omnichannel integration, AI-driven personalization, or major ERP system overhauls.
• Oversees the rollout of technology platforms supporting e-commerce, supply chain optimization, or customer analytics.
• Ensures high-quality delivery during critical retail periods where system performance is crucial.

Involvement

• Works directly with stake holders, aligning IT projects with business goals like improving customer retention or expanding digital channels.
• Works with senior leaders on the IT team to maintain diplomatic relations with the business and stakeholders.
• Ensures IT projects are aligned with business strategies such as improving omnichannel experiences or streamlining warehouse management.
• Negotiates with vendors and oversees enterprise-wide system integrations.

Responsibilities

• Leads the execution of IT projects.
• Manages budget allocation and ensures ROI through better system efficiencies.
• Oversees IT risk management, including data security, regulatory compliance.
• Provides strategic direction to teams and collaborates with business leaders to ensure technology supports scalability and service.
• Constantly assess goals and objectives and brings options to the leaders for decision making.
• Other duties as assigned.

Skills, Experience, Education, Certifications

• Years of Experience: 6-8+ years, managing large-scale IT projects with cross-functional impact on retail business.
• Minimum bachelor’s degree (typically business administration, information technology, computer science, engineering, or related field)
• PMP or equivalent required.
• Master’s degree (MBA or MS in Project management, IT management, etc.) is preferred.

Core Competencies

• Expertise in technology systems and architecture.
• Knowledge of transformation and modernization, and data-driven strategies.
• Leadership in vendor management, contract negotiation, and IT service delivery.
• Expertise in managing large-scale IT projects under tight retail timelines.