Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.

 

 

Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.

 

 

The Opportunity:

OpenText Operations Bridge Manager automatically discovers and monitors the IT infrastructure of an enterprise by collecting topology and event data. You can use event data to resolve infrastructure or service issues. Also, use the topology data to check the health and performance of the IT infrastructure. Operations Bridge Manager framework provides you with a single pane of glass to detect, correlate, solve, and prevent problems occurring in networks, systems, and applications.

 

• Developing an understanding of customer deployment environments.
• Own and drive high quality resolution of customer reported product technical issues.
• Provide high quality defect fixes and new features.
• Ensure timely release of high quality product patches.
• Contribute towards patch process improvement initiatives.
• Provide on-site or on-the-phone deployment support of the Operations Bridge Suite Product family.
• Communicate high impact product issues and customer experiences to the development team in order to improve quality of future product releases
• Review and evaluate designs to ensure long term adaptability and sustainability. Champion processes that ensure very high quality product releases
• Encourage and contribute to innovation aligned with the business
• Provide R&D inputs into the product/suite functional roadmap and represents the team in the wider architect community

 

You are great at:

• Experience on software applications design tools and languages such as Java, J2EE, JBoss, JMS, JMX, Java script, Spring, Hibernate, Rest services, XML, SQL, Oracle, Perl, VBS, and shell scripting languages
• Hands-on experience in Container deployment tech (Docker/Kubernetes).
• Docker containers using Kubernetes or other cloud management infrastructure
• Good understanding of version control systems, preferably GIT.
• Experience working directly with customers and support engineers
• Strong troubleshooting, problem solving and analytical skills with the ability to clearly communicate (both written & verbal) and share solutions with CPE and development engineers, MF Support and customers
• Designing software applications running on multiple platform types. Development and troubleshooting experience with Linux, Windows server operating systems
• Strong teamwork
• Excellent analytical and problem solving skills.
• Preferred experience in enterprise product requirements such as security, high scale, multi-tenancy, high availability, supportability etc.
• Excellent written and verbal communication skills

• Experience with agile development methods

 

 

What it takes:

 

• Deep knowledge on Data Structures, Algorithms, Design Patterns.
• Experience in developing multi-threading highly scalable components.
• Understand concepts of production application deployment scenarios and architecture.
• Previous work experience in Product Development for new feature design/development.
• Self-Motivated team player with a great attitude to win is mandatory.
• Capable to deliver into the new leading Technologies.
• Experience in ITOM domain.
• Provides guidance and mentoring to less-experienced staff members
• Experience in Agile as scrum master and/or SAFE practices

 

Micro Focus (now OpenText) is proud to be an  Equal Opportunity Employer.  Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status.

 

Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.