Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.

 

 

The Opportunity:

 

Ops Bridge Technical Consultant will provide technology consulting in the field of Infra Structure Monitoring to external customers. Responsible for providing Implementation and Solution support to meet customers’ business needs and, consequently, for understanding customers’ businesses. Responsible for application administration and customization tasks for one or several highly complex customer cloud and off cloud deployments. A Technical Consultant possesses technical expertise in implementing, tuning and optimizing product solutions, adhering to Micro Focus (now Open text) best practices. 

 

You are great at:

• Good programming skills
• Good trouble shooting skills.
• Excellent verbal and written English communication skills.
• Experience in working with other members at remote location (International)
• Time flexibility for meetings that may be conducted outside local business hours
• Experience in working with Product Support and R&D for product related issues.
• Demonstrated technical documentation skills - technical documentation, solution design, release notes, user guides, test plans, test results summary document etc.

 

What it takes:

• Bachelor of Engineering or equivalent degree in computer science or related area of study
• At least 8-12 years Micro Focus OpsB products especially OBM Implementation experience
• Good Infrastructure Knowledge
• Has sufficient technical knowledge to assist with the completion of specific deliverables.
• Able to communicate concepts with team and Customer.
• Able to produce basic documentation to required standards.
• Demonstrates understanding of assigned discipline or technical area.
• Demonstrate fundamental technical knowledge.

 

Knowledge and Skills:

• Conducting requirement gathering & Technical Audit
• Preparing Solution design document, Requirement traceability Matrix, As-build and Test Plans document
• Take ownership of the deliverables as per effort estimation and lead to deliver and close the project with a team.
• Experience in deploying and integrating OpenText (Formerly Micro Focus) Ops Bridge suite of products independently. Expert in Ops Bridge suite of products with in depth hands on experience of at least 2-3 products in  Ops Bridge suite.
• OBM, ITOM CDF & Management pack & connectors (Mandatory)  experience
• OPTIC Installation and integration with OBM
• OBM Upgrade experience
• Configuring High Availability ,SSL SSO for Ops Bridge Suite of Products
• OBM Integration with UCMDB, NNMI and SMAX and SNOW
• OBM Integration with other 3rd party tools using custom adapter development.
• Conduct Product Knowledge Transfer Session to end customer.
• Unix (RHEL, SUSE, etc.)  and windows OS knowledge and experience
• Strong perl /shell / Python/Groovy scripting skills
• Database knowledge - general SQL skills
• OBM Certification is added advantage.

 

Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.