Innovation & Automation Co-op/Intern
Nokia
Duration: 12 months
Date: May 2026 - April 2027
Location: In office at 600 March Rd, Ottawa, Canada
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes to balance work and life
- Professional development events and networking opportunities
- Campus perks designed to make your student experience enjoyable and social, such as access to an onsite cafeteria, free employee parking, complimentary fitness centre, and sports facilities (volleyball, basketball, pickleball courts, ping pong, and employee leagues)
- Well-being programs, including Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Opportunities to join Nokia Employee Resource Groups (NERGs) and connect with people who share your passions and values
- Employee Growth Solutions, mentorship programs, and coaching support for your career development
- A learning environment that fosters both personal growth and professional development – for your role and beyond
We are seeking a highly motivated and enthusiastic Trainee to join our Innovation & Automation Unit. This is an exciting opportunity for a curious and proactive individual to gain hands-on experience and develop a foundational understanding across key areas of innovation and automation within a fast-paced and evolving environment. The Trainee will have exposure to a diverse range of functions, including Automation, Generative AI (GenAI), Customer Architecture, Security, and Innovation framework. The Innovation & Automation Unit is at the forefront of transforming our services and operations. We are a dynamic and collaborative team responsible for identifying, developing, and implementing cutting-edge solutions across various domains, including automation, artificial intelligence, customer experience, and security. We foster a culture of continuous learning and experimentation, empowering our team to explore new technologies and drive impactful change.
- Currently a candidate for a Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field with an accredited school in Canada.
- Strong academic record with excellent analytical and problem-solving skills.
- Basic understanding of programming concepts (e.g., Python, JavaScript); automation tools or scripting experience is a plus.
- Strong communication and interpersonal skills with the ability to work effectively in a team environment.
- Proficiency in English (written and spoken).
It would be nice if you also had:
- Curiosity and willingness to learn new technologies, particularly AI and automation.
- Proactive, self-starter with a strong sense of responsibility.
- Demonstrated interest in technology, innovation, and problem-solving.
As a part of our team, you will:
- Analyze existing processes to identify automation opportunities and document automated workflows.
- Research emerging GenAI technologies and assess their potential applications within CNS Services & Care.
- Assist in developing proof-of-concepts and pilot projects leveraging GenAI solutions.
- Support the integration of GenAI technologies into existing systems and business processes.
- Learn and apply customer‑centric design principles, including mapping customer journeys and identifying pain points.
- Contribute to the conceptualization of new service delivery models and architectural improvements.
- Gain exposure to cybersecurity, data privacy, and compliance best practices, and support related assessments.
- Participate in ideation, market research, technology/vendor evaluations, and provide project coordination support.