Solution Services Architect
Nokia
As a Solutions Services Architect at Nokia, you will be a key player in crafting tailored end-to-end solutions that meet our customers' unique needs.
Collaborating closely with cross-functional teams, you'll develop solution architectures that integrate our robust portfolio of products and services, ensuring high technical integrity over time.
Your role serves as a bridge between customer requirements and innovative solutions, making you a trusted advisor throughout the project lifecycle.
You will thrive in a dynamic work environment that encourages creativity, collaboration, and continuous improvement.
With a focus on enhancing customer satisfaction, you'll leverage your in-depth business knowledge and advanced analytical skills to solve complex challenges and drive impactful results.
Join us in shaping the future of connectivity!
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
The Solutions Services Architect at Nokia is a strategic partner who collaborates closely with customers to understand their unique needs and translate them into tailored end-to-end solutions. By leveraging Nokia's extensive portfolio and integrating third-party products as needed, this role ensures the delivery of high-quality, flexible architectures that drive customer satisfaction and business success. In aligning technical solutions with customer goals, the Solutions Services Architect plays a vital role in Nokia's broader mission of delivering innovative technology that connects people and enhances experiences worldwide.
- Deep expertise in core network technologies (IMS, MSS, EPC, 5GC, VoLTE, etc.) and related protocols.
- Proven experience in network assessment, optimization, and solution architecture in telecom environments.
- Strong analytical, troubleshooting, and problem-solving skills.
- Proficiency with network management, monitoring, and audit tools .
- Excellent communication, presentation, and stakeholder management abilities.
- Ability to work independently and as part of cross-functional teams in complex project environments.
It would be nice if you also had:
- Experience leading small teams or projects with manageable risks
- Advanced problem-solving and analytical skills for complex scenarios
- Knowledge of current industry trends and innovations in telecommunications
- Cross-cultural communication skills and a global mindset
1. Project Scoping & Planning
- Engage with customers to understand business drivers, technical requirements, and project objectives for core network assessment and optimization.
- Define project scope, deliverables, timelines, and resource requirements in collaboration with project managers and customer stakeholders.
- Develop detailed assessment and optimization plans, including methodology, tools, and success criteria.
2. Technical Assessment & Data Collection - Lead the collection and analysis of network inventory, configuration, performance KPIs, and operational data from customer environments.
- Utilize Nokia and industry-standard for automated data gathering and validation.
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Review network documentation, architecture diagrams, and previous assessment reports.
3. Network Analysis & Optimization
- Analyze core network architecture, configurations, and performance to identify bottlenecks, risks, and improvement opportunities.
- Perform capacity, resiliency, and security assessments, benchmarking against best practices and customer-specific requirements.
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Develop and recommend optimization strategies covering configuration tuning, resource allocation, feature enablement, and architectural changes.
4. Solution Design & Recommendations
- Translate assessment findings into actionable solution designs and optimization roadmaps.
- Prepare and present detailed technical reports, including risk registers, gap analyses, and prioritized recommendations.
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Collaborate with product, engineering, and customer teams to validate proposed solutions and ensure feasibility.
5. Stakeholder Management & Communication
- Act as the primary technical interface between Nokia and customer technical teams for assessment and optimization projects.
- Facilitate workshops, technical reviews, and knowledge transfer sessions with customers and internal stakeholders.
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Ensure alignment of technical solutions with customer business goals and operational constraints.
6. Implementation Support & Follow-up
- Support the implementation of recommended optimizations, including configuration changes, software upgrades, and process improvements.
- Provide post-implementation validation, performance monitoring, and fine-tuning as required.
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Document lessons learned and contribute to the continuous improvement of assessment and optimization methodologies.
7. Quality Assurance & Compliance
- Ensure all deliverables meet Nokia quality standards and comply with relevant industry regulations and security requirements.
- Maintain up-to-date knowledge of core network technologies, standards (e.g., 3GPP, ETSI), and Nokia solution capabilities.