Mediation Care Intern
Nokia
Marketing & Communications
Malaysia
Posted on Feb 20, 2026
Job Type: Internship
Duration: 6 months
We are looking for passionate students and driven young minds eager to kickstart their journey in software and system support. As part of our team, you’ll gain hands-on experience troubleshooting and maintaining high-performance backend applications, working alongside experienced engineers to ensure stability, reliability, and efficiency.
This internship offers valuable exposure to debugging, testing, performance analysis, and cloud/virtual deployments, providing a unique opportunity to turn your technical skills into real-world impact in a collaborative and innovative environment.
Join us as a Software Care Intern and get hands-on experience troubleshooting and maintaining high-performance backend systems. Work with Java, C++, databases, and cloud deployments while learning real-world debugging, testing, and system optimization skills.
You Have:
- Pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (students seeking for 6-months internship are encouraged to apply)
- Strong programming fundamentals
- Knowledge of relational (SQL, TimesTen) and NoSQL (MongoDB) databases
- Familiarity with Linux/ Unix
- Understanding of cloud technologies
- Excellent written and spoken English
It would be nice if you also have:
- Understanding of Java and C++ programming
- Familiarity with Spring Boot and backend application architecture
- Understanding of RESTful APIs concepts and integration principles
- Basic knowledge of cloud-native or virtualised deployments
- Strong problem-solving skills and a passion for software reliability and security
- Participate in technical support (Software Care) analysis and root-cause investigations
- Learn processes and contribute to process improvement and efficiency improvement initiatives
- Perform software testing, validation, and documentation of test results
- Contribute to process improvement and operational efficiency initiatives
- Collaborate with senior engineers to enhance system stability and performance
- Work with databases (TimesTen, SQL, MongoDB) to analyse and resolve data-related issues
- Support integration and optimisation initiatives, including AI-enabled efficiency tools
- Troubleshoot and resolve software implementation issues across backend systems