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Mediation Care Intern

Nokia

Nokia

Marketing & Communications
Malaysia
Posted on Feb 20, 2026

Job Type: Internship

Duration: 6 months

We are looking for passionate students and driven young minds eager to kickstart their journey in software and system support. As part of our team, you’ll gain hands-on experience troubleshooting and maintaining high-performance backend applications, working alongside experienced engineers to ensure stability, reliability, and efficiency.

This internship offers valuable exposure to debugging, testing, performance analysis, and cloud/virtual deployments, providing a unique opportunity to turn your technical skills into real-world impact in a collaborative and innovative environment.


Join us as a Software Care Intern and get hands-on experience troubleshooting and maintaining high-performance backend systems. Work with Java, C++, databases, and cloud deployments while learning real-world debugging, testing, and system optimization skills.

You Have:

  • Pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (students seeking for 6-months internship are encouraged to apply)
  • Strong programming fundamentals
  • Knowledge of relational (SQL, TimesTen) and NoSQL (MongoDB) databases
  • Familiarity with Linux/ Unix
  • Understanding of cloud technologies
  • Excellent written and spoken English

It would be nice if you also have:

  • Understanding of Java and C++ programming
  • Familiarity with Spring Boot and backend application architecture
  • Understanding of RESTful APIs concepts and integration principles
  • Basic knowledge of cloud-native or virtualised deployments
  • Strong problem-solving skills and a passion for software reliability and security

  • Participate in technical support (Software Care) analysis and root-cause investigations
  • Learn processes and contribute to process improvement and efficiency improvement initiatives
  • Perform software testing, validation, and documentation of test results
  • Contribute to process improvement and operational efficiency initiatives
  • Collaborate with senior engineers to enhance system stability and performance
  • Work with databases (TimesTen, SQL, MongoDB) to analyse and resolve data-related issues
  • Support integration and optimisation initiatives, including AI-enabled efficiency tools
  • Troubleshoot and resolve software implementation issues across backend systems