Enterprise Customer Engineer
Nokia
Nokia of America Corporation, Enterprise Customer Engineer (Multiple Positions), Raleigh, NC.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Of the required experience, must have 3 years of experience with the following:
Access technologies including GPON (Gigabyte Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical);
SDAN (Software Defined Access Network), both management platform and OLTs;
Layer 2 and Layer3 protocols;
Develop configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans; and,
Network engineering, network design, and network integration.
Domestic travel up to 15% required.
Employer will accept any suitable combination of experience of education, training or experience.
TO APPLY: Email CV to us.jobs@nokia.com with Job Code NC26-2407509 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/
Of the required experience, must have 3 years of experience with the following:
Access technologies including GPON (Gigabyte Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical);
SDAN (Software Defined Access Network), both management platform and OLTs;
Layer 2 and Layer3 protocols;
Develop configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans; and,
Network engineering, network design, and network integration.
Domestic travel up to 15% required.
Employer will accept any suitable combination of experience of education, training or experience.
TO APPLY: Email CV to us.jobs@nokia.com with Job Code NC26-2407509 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/
This notice is being provided as a result of the filing of a permanent alien labor certification application for this job opportunity, in compliance with 20 CFR 656.10(d). Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor holding jurisdiction over the location of the proposed employment. Contact information for these offices can be found on the internet at http://www.foreignlaborcert.doleta.gov/contacts.cfm#npc or by contacting:
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue NW, Room N-5311
Washington, DC 20210
This notice is being provided to workers in the place of intended employment by the following means: Publishing the notice in any and all in-house media, whether electronic or printed, in accordance with normal procedures used for the recruitment of similar positions in the employer’s organization.
NOTICE OF FILING UNDER THE U.S. DEPARTMENT OF LABOR’S PERMANENT LABOR CERTIFICATION PROGRAM
Design, upgrade, and migrate Access Networks for Nokia customers, using Network Management systems, including the latest technologies.
Engage and interact with customers in both pre and post-sales support activities, providing assistance for new equipment and new software releases.
Analyze, test, troubleshoot, and evaluate existing network systems, such as cloud networks, servers, and other data communications networks.
Perform network maintenance to ensure networks operate correctly with minimal interruption.
Resolve computer network problems. Document network-related activities or tasks.
Drive technical knowledge transfer and network design recommendations to Nokia customers on our products and solutions and our new releases, as well as provide ad-hoc training and support on the provisioning and operations of the Access network.
Develop configuration playbooks and validate existing playbooks with new software releases.
Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
Analyze, develop and implement concepts and solutions as a subject matter expert.
Design, upgrade, and migrate Access Networks for Nokia customers, using Network Management systems, including the latest technologies.
Engage and interact with customers in both pre and post-sales support activities, providing assistance for new equipment and new software releases.
Analyze, test, troubleshoot, and evaluate existing network systems, such as cloud networks, servers, and other data communications networks.
Perform network maintenance to ensure networks operate correctly with minimal interruption.
Resolve computer network problems. Document network-related activities or tasks.
Drive technical knowledge transfer and network design recommendations to Nokia customers on our products and solutions and our new releases, as well as provide ad-hoc training and support on the provisioning and operations of the Access network.
Develop configuration playbooks and validate existing playbooks with new software releases.
Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI