Position: Learning Operations & Customer Care Co-op/Intern
Number of Position(s): 1
Duration: 4 Months
Date: May- August 2026
Location: Hybrid in Ottawa, Canada

Education Recommendations

Currently a candidate for a bachelor’s degree or diploma in Business, Administration, Management, or Marketing with an accredited school in Canada.

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Join Nokia Learning Services and make an impact on global education! You’ll help create an exceptional experience for learners worldwide while gaining insight into the operations behind an internationally recognized certification program. You’ll work with a passionate team, explore innovative solutions, and contribute to projects that empower learners to succeed. If you’re curious, organized, and ready to combine creativity with problem-solving, this is your chance to grow your skills and be part of something meaningful.

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• Background in Administration, Management
• Excellent written and verbal communication skills
• Fluency in English

It would be nice if you also had:

• Proficiency in Microsoft Excel and PowerBI
• Superb multi-tasking skills
• Very detailed-oriented

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As part of the team, you will:

• Respond to information requests from customers and employees utilizing multiple applications.
• Assist with website editing and other marketing-related tasks.
• Assist with Excel and or PowerBI report generation for the management team.
• Recommend and implement business process improvements.
• Some User Acceptance testing (UAT) of new tools and processes.