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Senior NPI Support Engineer

Nokia

Nokia

Customer Service
United States
Posted on Dec 18, 2025

Nokia of America Corporation, Senior NPI Support Engineer (Multiple Positions), Bellevue, WA


Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.



About the Business Group

Join Mobile Networks (MN) and help us become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. Your work will contribute to delivering unbeatable customer experiences in wireless connectivity.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Must have a Bachelor’s degree or foreign equivalent in Telecommunications Engineering, Computer Science, Electrical Engineering, or a related field, and a minimum of 3 years related work experience. Employer will accept an additional 2 years of related work experience in lieu of a Bachelor’s degree.

Of the required experience, must have 3 years of experience with the following:

  • RAN feature testing of radios in a lab environment;

  • ROBOT automated test case development and execution;

  • UE Log Collection, Analysis Tools, QXDM, QCAT and MediaTek ELT software in a lab environment;

  • Lab environment testing MIMO in an RF anechoic chamber;

  • RF signal Spectrum Analyzer troubleshooting;

  • Development experience with PHYTON programming language.

Employer will accept any suitable combination of experience of education, training or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #WA25-2412257 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.


Must have a Bachelor’s degree or foreign equivalent in Telecommunications Engineering, Computer Science, Electrical Engineering, or a related field, and a minimum of 3 years related work experience. Employer will accept an additional 2 years of related work experience in lieu of a Bachelor’s degree.

Of the required experience, must have 3 years of experience with the following:

  • RAN feature testing of radios in a lab environment;

  • ROBOT automated test case development and execution;

  • UE Log Collection, Analysis Tools, QXDM, QCAT and MediaTek ELT software in a lab environment;

  • Lab environment testing MIMO in an RF anechoic chamber;

  • RF signal Spectrum Analyzer troubleshooting;

  • Development experience with PHYTON programming language.

Employer will accept any suitable combination of experience of education, training or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #WA25-2412257 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.

This notice is being provided as a result of the filing of a permanent alien labor certification application for this job opportunity, in compliance with 20 CFR 656.10(d). Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor holding jurisdiction over the location of the proposed employment. Contact information for these offices can be found on the internet at http://www.foreignlaborcert.doleta.gov/contacts.cfm#npc or by contacting:

U.S. Department of Labor

Employment and Training Administration

Office of Foreign Labor Certification

200 Constitution Avenue NW, Room N-5311

Washington, DC 20210

This notice is being provided to workers in the place of intended employment by the following means:

Publishing the notice in any and all in-house media, whether electronic or printed, in accordance with normal procedures used for the recruitment of similar positions in the employer’s organization.


NOTICE OF FILING UNDER THE U.S. DEPARTMENT OF LABOR’S PERMANENT LABOR CERTIFICATION PROGRAM

  • Support 5G, LTE and other radio products and participate in New Product Introduction, software, hardware, feature testing & verification.

  • Test strategy creation, test case prioritization and execution in lab.

  • Assist with development, execution and evaluation of automated test cases in customer lab environment.

  • Lab testing to validate regression, as well as new features, data and log collection, analysis of results.

  • Present and Review lab test validation results including Key Performance Indicators, to the customer.

  • Provide technical support for troubleshooting and resolving issues.

  • Identify potential issues in the lab with respect to features and software releases.

  • Support the tickets and escalate as needed with R&D and follow up to resolution of tickets.

  • Serve as customer interface and coordinate communication for services and issues between customer teams & Nokia.

  • Provide measurable input into new products, processes, standards or operational plans in support of business strategies.

  • Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI


  • Support 5G, LTE and other radio products and participate in New Product Introduction, software, hardware, feature testing & verification.

  • Test strategy creation, test case prioritization and execution in lab.

  • Assist with development, execution and evaluation of automated test cases in customer lab environment.

  • Lab testing to validate regression, as well as new features, data and log collection, analysis of results.

  • Present and Review lab test validation results including Key Performance Indicators, to the customer.

  • Provide technical support for troubleshooting and resolving issues.

  • Identify potential issues in the lab with respect to features and software releases.

  • Support the tickets and escalate as needed with R&D and follow up to resolution of tickets.

  • Serve as customer interface and coordinate communication for services and issues between customer teams & Nokia.

  • Provide measurable input into new products, processes, standards or operational plans in support of business strategies.

  • Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI