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Customer Architect

Nokia

Nokia

IT
United States
Posted on Dec 12, 2025


Nokia of America Corporation, Customer Architect (Multiple Positions), Dallas, TX.


Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.



About the Business Group

In Cloud and Network Services, as Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Bachelor’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 5 years of post-bachelor’s progressive related work experience. Or a Master’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience with the following:

  • 4G/5G networks and protocols 3GPP standards;
  • Developing, testing, delivering high quality customizations and functional tests;
  • Deploying NCC and NPC in bare metal, VNF, or CNF customer;
  • Size and dimension solution based on architecture/ design.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%.

Employer will accept any suitable combination of experience of education, training or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #TX25- 2411921 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.


Bachelor’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 5 years of post-bachelor’s progressive related work experience. Or a Master’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience with the following:

  • 4G/5G networks and protocols; 3GPP standards; Developing, testing, delivering high quality customizations and functional tests
  • Deploying NCC and NPC in bare metal, VNF, or CNF customer
  • Size and dimension solution based on architecture/ design.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%.

Employer will accept any suitable combination of experience of education, training or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #TX25- 2411921 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.

This notice is being provided as a result of the filing of a permanent alien labor certification application for this job opportunity, in compliance with 20 CFR 656.10(d). Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor holding jurisdiction over the location of the proposed employment. Contact information for these offices can be found on the internet at http://www.foreignlaborcert.doleta.gov/contacts.cfm#npc or by contacting:

U.S. Department of Labor

Employment and Training Administration

Office of Foreign Labor Certification

200 Constitution Avenue NW, Room N-5311

Washington, DC 20210

This notice is being provided to workers in the place of intended employment by the following means:

Publishing the notice in any and all in-house media, whether electronic or printed, in accordance with normal procedures used for the recruitment of similar positions in the employer’s organization.


NOTICE OF FILING UNDER THE U.S. DEPARTMENT OF LABOR’S PERMANENT LABOR CERTIFICATION PROGRAM

  • Provide support for Nokia’s proprietary Converged Charging (NCC) and Policy Controller (NPC) Product and its configuration management along with integration with other Nokia network elements like the Nokia 5G Core, Nokia IMS, and Nokia OSS.
  • Engage with customer to understand, analysis the requirements and provide technical guidance to formulate the NCC solution architecture.
  • Create high level design and detailed design as per customer requirements.
  • Implement customizations to Nokia Charging product including integrations with Nokia's Operations Support Systems (OSS) like NetAct, NMS, and OSS-R.
  • Design and implement how NCC interacts with these systems, including data exchange and workflow integration.
  • Conduct product demonstrations and lead technical discussions.
  • Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
  • Analyze, develop and implement concepts and solutions as a subject matter expert.

  • Provide support for Nokia’s proprietary Converged Charging (NCC) and Policy Controller (NPC) Product and its configuration management along with integration with other Nokia network elements like the Nokia 5G Core, Nokia IMS, and Nokia OSS.
  • Engage with customer to understand, analysis the requirements and provide technical guidance to formulate the NCC solution architecture.
  • Create high level design and detailed design as per customer requirements.
  • Implement customizations to Nokia Charging product including integrations with Nokia's Operations Support Systems (OSS) like NetAct, NMS, and OSS-R.
  • Design and implement how NCC interacts with these systems, including data exchange and workflow integration.
  • Conduct product demonstrations and lead technical discussions.
  • Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
  • Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI