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Customer Architect

Nokia

Nokia

IT
Australia
Posted on Dec 8, 2025
Apply now

As a Customer Solutions Architect at Nokia, you will play a pivotal role in shaping the future of network services for our customers. Collaborating closely with multi-disciplinary teams, you'll engage directly with stakeholders to identify needs and deliver tailored, end-to-end solutions utilizing our cutting-edge technology, including 4G and 5G architectures based on Kubernetes and RedHat OpenShift. Your expertise will bridge various domains, ensuring technical integrity and seamless integration across complex environments. You'll thrive in a dynamic, collaborative work environment that prioritizes innovation and problem-solving, as you lead technical discussions, present solutions, and evaluate emerging technologies. Join us in driving customer satisfaction and transforming telecommunication networks!

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.



About the Business Group

In Cloud and Network Services, as Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
As a Customer Solutions Architect at Nokia, you will be the trusted advisor who partners with customers to craft innovative network cloud infrastructure solutions for 4G and 5G services using cutting-edge technologies like Kubernetes and RedHat Openshift. Your role is crucial in translating complex stakeholder requirements into actionable designs, ensuring seamless integration and operational excellence. By bridging technical teams and providing strategic guidance, you will drive customer satisfaction and revenue growth, directly supporting Nokia's mission to enable a more connected world through advanced telecommunications solutions.

You have:

  • A deep understanding of how 4G, 5G Packet Core and Voice network is designed for Consumer and Enterprise including full understanding of 3gpp specifications, Call flows, use cases and integration with various integration points to fulfill the service
  • End to end architectural and practical know-how on following:
    • 4G and 5G Packet Core
    • IMS and VoLTE/ VoNR Architecture
    • Charging and Policy Management call flows and integrations
    • End-2-end design for such networks
    • 5G Services Based Architecture
  • Security aspects including Defence-in-depth
  • Kubernetes, RHEL host OS & Linux components
  • Integration to legacy networks
  • Data and VoLTE/VoNR roaming and operator interworkin
  • Solid grasp of IP network routing protocols, including BGP and eVPN.
  • Experience developing architectures with Kubernetes and RedHat OpenShift cloud platforms.

Good to have:

  • Expertise in IMS architecture and end-to-end design for 5G Services Based Architecture.
  • Knowledge of advanced technologies such as SR-IOV, DPDK, and PCI pass-through.
  • Familiarity with security practices, including Defense-in-Depth strategies.
  • Experience with legacy network integration and traffic migration strategies.

  • Design and develop customer-specific cloud infrastructure architecture for 4G and 5G services using Kubernetes and RedHat Openshift.
  • Create high-level solution designs, defining functional components and network protocols as input for technical solutions.
  • Act as the primary technical liaison with customer stakeholders, leading discussions on solution presentation and requirement analysis.
  • Ensure end-to-end technical integrity by bridging between multiple domains, engineering teams, and project delivery teams.
  • Conduct technical risk evaluations and strategize mitigation plans for proposed solutions.
  • Oversee the migration strategy for transitioning traffic from legacy networks to IMS on cloud infrastructure.
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