MS Specialist Core
Nokia
In this role, you will be part of a dynamic team of skilled professionals dedicated to ensuring the seamless operation of advanced telecom networks. You will collaborate closely with cross-functional teams, tackling complex challenges and driving continuous improvement in network performance. Your contributions will directly impact customer satisfaction, making a real difference in their experiences.The work environment fosters innovation and knowledge sharing, providing ample opportunities for professional growth and skill enhancement. You will have access to cutting-edge technology while engaging in ongoing training sessions to stay current with industry advancements. Benefits include competitive compensation, flexible work arrangements, and comprehensive health coverage, along with opportunities for career progression within a global company committed to employee development.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
As a Cloud Managed Services Engineer at Nokia, you will be integral to ensuring the stability and performance of our Cloud Core network, including IMS, EPC, and multi-vendor solutions for 4G and 5G. You will provide expert technical support, manage escalations, and collaborate closely with various teams to resolve network incidents and optimize operations. Your role encompasses monitoring network performance, ensuring SLA compliance, and supporting the development of local technical teams. This position offers an opportunity to leverage your deep knowledge of telecom protocols and cloud technologies while playing a critical role in our customer service delivery.
Must-Have:
7-9 years of hands-on experience with EPC Cloud Network for 4G & 5G
Deep knowledge of SGSN/MME, DNS, PCRF, OCS, DRA/DEA, LBS in a cloud environment
Expertise in Fault and Configuration Management
Strong understanding of telecom protocols, specifically SIP, MAP, CAMEL, and Diameter
Proficiency in Cloud Mobility Manager (CMM) and Cloud Mobile Gateway
Nice-To-Have:
Familiarity with 3G, 4G interfaces and GTP Protocol
Experience with scripting in Perl and shell on Linux platforms
Knowledge of delivery requirements and challenges in Telecom Operations
Ability to provide product-level support with 24/7 escalation readiness
Experience with Cloud Signalling Director (CSD)
Manage end-to-end network operations for Cloud Core, including IMS and EPC.
Provide technical consultation and resolve complex service tickets and incidents.
Monitor network performance to ensure compliance with customer SLAs and optimize service delivery.
Act as the primary technical interface for customers, subcontractors, and internal teams.
Handle technical escalations and emergency cases promptly and effectively.
Support and develop local technical teams to enhance competencies and network management.
Ensure seamless connectivity and functionality of multiple network elements.
Document and maintain accurate network configuration and performance reports.