MS Specialist Radio
Nokia
India
Posted on Dec 4, 2025
As a managed services radio specialist, you will be responsible for end-to-end fault, incident, and problem management. Ensures all resolutions adhere strictly to SLA and OLA requirements. Handles and resolves higher-level network incident escalations effectively. Provides expert analysis and resolution for complex technical faults. Applies deep procedural and technical knowledge to ensure efficient problem-solving.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
About the Business Group
Join Mobile Networks (MN) and help us become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. Your work will contribute to delivering unbeatable customer experiences in wireless connectivity.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
Managed Services Radio Specialist manages end-to-end fault and incident resolution, ensuring adherence to SLA and OLA requirements. Addresses higher-level network incident escalations, providing expert analysis and solutions. Applies deep technical and procedural knowledge to resolve complex faults efficiently.
You have:
- Bachelor's degree in engineering with good communication skills (both verbal and written).
- Technology Savvy - GSM / WCDMA / LTE / 5G Architecture.
- Overall, 17-20 years of experience in handling RAN telecom networks, preferably in Fault Management from both the remote and field ends.
- Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) – 3G/4G/5G.
It would be nice if you also had:
- Aptitude to learn & develop new skills in complex technologies and drive innovation.
- Certifications such as CCNA / ITIL.
- Knowledge in Configuration Management, Network Integration, and SW Upgrade activities is an added advantage.
- Will troubleshoot ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei).
- Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G).
- Engage yourself in remote Troubleshooting, Fault localization, and Remote Resolution.
- Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA).
- Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines.
- Conduct Outage/Alarm Analysis and drive Problem management.
- Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions.