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Customer Consulting Engineer IP

Nokia

Nokia

Customer Service
Mexico
Posted on Oct 29, 2025

The person will report directly to Mexico IP Pre-Sales Direction.
The main position activities are focus on attending customer requirement to positioning Nokia IP potfolio, technical differentiators, price comparisson and managing the total customer budget to fit in the majority quantity of projects,

Continue interactivity with Sales team to define customer expectations and strategy and IP offering team to define pricing strategy and solutiond descriptions. Additional support to NPI to create demos and homologations.

A person with great communication skills and account management is required.


About Nokia

Join us in creating the technology that helps the world act together.

We are a B2B technology innovation leader, pioneering networks that sense, think and act™, putting the world’s people, machines and devices in sync to create a more sustainable, productive and accessible future.



About the Business Group

A robust digital backbone is the unsung hero of modern life, underpinning everything from daily interactions to cloud computing and critical infrastructure. The Network Infrastructure team is passionate about pushing the boundaries of what's possible in networking, tackling the toughest challenges and delivering innovative solutions.

We deliver trusted, purpose-built IP, optical, fixed, and data center solutions that power the internet, drive the global economy, and support the mission-critical industries that keep the world running.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Network infraestructure is looking for an IP Pre-Sales consulting engineer to attend Mexico accounts promoting Nokia OK solution and technical differentiators. attending customer request with IP solutions taking into consideration. Because its a customer facing position we requiere a person with customer experience, good communication skills and technical speech elaboration.
  • IP Technical knowledge (Routing, Data Centers, Management systems and security - desirable) with at least 10 years of experience in technical positions and global IP protocolos knowledge.

  • Communication skills to make presentations, manage sales team request and teamwork coordination in global.

  • English at 80% average.

  • Account Management, desirable. Sales commercial knowledge about OIF management, margins, forecast and sales lyfecycle.

  • It would be nice if you have IP Nokia certifications updated.

  • Experience in IP routing equipment configuration.

  • it would be nice knowledge using JARVIS nokia tool.

  • Knowledge of Nokia IP portfolio.


  • Define the right product option, SW version and Bill of material.

  • Share technical solution definition to offers teams to create an offer and defyning technical and comercial key content.

  • Present and defned infront of customer the Nokia differentiators against competition or manage requirements modifications.

  • Proactive promotion of new products, SW or special campaings.

  • Support technical reviews for Demonstrations, homologations and trials.

  • Establish customer technical strategies for mid and long terms creating a potential Pipeline in the assignated account(s).

  • Create a regular activity plan to increase project opportunity Pipeline.