Account Manager

Account & Cust. Relatnshp Mgmt-CNS (RMCNS) comprises the creation and development of profitable relations with customers (incl. multi-geographic customer businesses) or new businesses through direct customer interface for a profiled customer base by implementing a strategy for a specified customer account, products, services, or solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of end-to-end business management (sales and delivery) for all customers and opportunities within the responsible scope.

• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokia's portfolio, competitive landscape, etc.

• Builds a long-term relationship with customer's senior executives using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.

• Drives sales, pre-sales and other functions based on in-depth organizational understanding (Mode of Operations, processes, etc.) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.

• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.

• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.

• Influences the LoA process from strategic business and commercial perspective.

• Influences strategic decisions within own defined scope (portfolio, geography, etc.) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organization.

• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment and develops unique sales approaches which differentiates our offering.

• Acts as the most senior sales expert, typically at a global or regional level, serves as best practice / quality resource and is an acknowledged authority both within and outside own organizational unit.

• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc.) with considerable resource requirements, risk, and complexity.

• Integrity and trustworthy with exceptional work and personal ethic

• Bachelor’s or master’s degree in engineering, telecommunications, business or a related field

• Excellent English verbal and written communication skills

• Minimum of 7 -10 years account management, products, solutions and services sales experience in the telecommunication & IT industry

• Proven sales experience in a software technology company selling to the Communications/IT industry is highly preferred

• Experience of managing partners for large scale projects is preferred

• Proven track record in meeting and exceeding sales targets within assigned territories

Key Competences

• Challenger mindset

• Interpersonal savviness. Ability to identify key stakeholders and understand their drivers, communication needs and challenges

• Excellent interpersonal, communication and presentation skills

• Ability to lead cross-functional teams under time constraint and pressure scenarios

• Winning mindset, ability to make quality decisions and motivate the Team

• Smart tendering, negotiation and Sales techniques, Sales Process Understanding

• Knowledge of contract and financial management

• Strategic mindset

• Customer Business Case and Solution Creation

• Bid Management, Customer Pricing, Sales Negotiation

歡迎身障求職者

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark