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Customer Solutions Architect

Nokia

Nokia

IT
Australia
Posted on Sep 16, 2025

Customer Solutions Architect

Australia (Hybrid)

As a Customer Solutions Architect at Nokia, you will play a pivotal role in shaping the future of network services for our customers. Collaborating closely with multi-disciplinary teams, you'll engage directly with stakeholders to identify needs and deliver tailored, end-to-end solutions utilizing our cutting-edge technology, including 4G and 5G architectures based on Kubernetes and RedHat OpenShift. Your expertise will bridge various domains, ensuring technical integrity and seamless integration across complex environments. You'll thrive in a dynamic, collaborative work environment that prioritizes innovation and problem-solving, as you lead technical discussions, present solutions, and evaluate emerging technologies. Join us in driving customer satisfaction and transforming telecommunication networks!

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

  • Design and develop customer-specific cloud infrastructure architecture for 4G and 5G services using Kubernetes and RedHat Openshift.
  • Create high-level solution designs, defining functional components and network protocols as input for technical solutions.
  • Act as the primary technical liaison with customer stakeholders, leading discussions on solution presentation and requirement analysis.
  • Ensure end-to-end technical integrity by bridging between multiple domains, engineering teams, and project delivery teams.
  • Conduct technical risk evaluations and strategize mitigation plans for proposed solutions.
  • Oversee the migration strategy for transitioning traffic from legacy networks to IMS on cloud infrastructure.
  • Maintain continuous collaboration with customer teams through regular meetings and workshops to align on goals and progress.

Qualifications

You have:

  • A deep understanding of how 4G, 5G Packet Core and Voice network is designed for Consumer and Enterprise including full understanding of 3gpp specifications, Call flows, use cases and integration with various integration points to fulfill the service
  • End to end architectural and practical know-how on following:
    • 4G and 5G Packet Core
    • IMS and VoLTE/ VoNR Architecture
    • Charging and Policy Management call flows and integrations
    • End-2-end design for such networks
    • 5G Services Based Architecture
      Security aspects including Defence-in-depth
    • Kubernetes, RHEL host OS & Linux components
    • Integration to legacy networks
    • Data and VoLTE/VoNR roaming and operator interworkin
  • Solid grasp of IP network routing protocols, including BGP and eVPN.
  • Experience developing architectures with Kubernetes and RedHat OpenShift cloud platforms.

It would be nice if you also had:

  • Expertise in IMS architecture and end-to-end design for 5G Services Based Architecture.
  • Knowledge of advanced technologies such as SR-IOV, DPDK, and PCI pass-through.
  • Familiarity with security practices, including Defense-in-Depth strategies.
  • Experience with legacy network integration and traffic migration strategies.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About the Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Job Info

  • Job Identification 24604
  • Job Category Customer Services
  • Posting Date 09/16/2025, 03:29 AM
  • Apply Before 10/15/2025, 02:00 AM
  • Degree Level Bachelor’s degree
  • Job Schedule Full time
  • Business Unit CNS Cloud and Network Services
  • Locations 111 Pacific Highway, Sydney, New South Wales, 2060, AU (Hybrid)

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