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NPO Engineer

Nokia

Nokia

Rwanda
Posted 6+ months ago

NPO Engineer

Rwanda

As an NPO Engineer at Nokia, you will play a pivotal role in optimizing our multi-vendor Radio Network, focusing primarily on 4G and extending your expertise to 2G and 3G systems. You will collaborate closely with a team of dedicated professionals, driving improvements in network coverage, quality, and user experience while meeting and exceeding performance KPIs. The work environment is dynamic and team-oriented, where innovative solutions are encouraged, and learning is supported. Your contributions will include conducting in-depth analyses of network performance, engaging with customers to identify their needs, and implementing effective troubleshooting strategies. With a commitment to excellence and collaboration, you will help shape the future of telecommunications while growing your own skills and expertise in the process. Join us in creating cutting-edge solutions that make a difference!

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

  • Optimize multi-vendor Radio Networks (2G, 3G, 4G) to meet and exceed performance KPIs as per SLA, focusing primarily on 4G systems.
  • Conduct thorough analysis of worst cell performance, implementing effective troubleshooting and enhancement strategies.
  • Engage with customers to gather requirements, address concerns, and deliver innovative solutions during technical discussions.
  • Tune multi-layer, multi-technology Radio Network parameters to maximize coverage, quality, capacity, and user experience.
  • Perform root cause analysis for complex e2e issues and provide actionable solutions for rectification and improvement.
  • Generate comprehensive SLA KPI reports, facilitating SSV/Cluster optimization and acceptance procedures.
  • Guide customers through activation plans, KPI monitoring, and evaluation of proposed changes while serving as the primary optimization interface.
  • Collaborate in a team environment, sharing knowledge and fostering a culture of continuous learning and improvement.

KEY SKILLS AND EXPERIENCE

You have:

  • Bachelor’s degree in Telecommunication, Electrical, Computer Engineering, or relevant field
  • 2+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
  • Strong expertise in Ericsson and ZTE Radio Access technologies and OSS platforms
  • Ability to conduct in-depth analysis and troubleshooting from radio network statistics and Layer 3 traces

It would be nice if you also had:

  • Experience with Drive-Test log analysis and proficiency in NPO tools
  • Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
  • Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
  • Experience engaging in technical discussions with customers to deliver innovative solutions

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Job Info

  • Job Category Customer Services
  • Posting Date 05/28/2025, 07:34 AM
  • Locations KN 2 Street, Kigali, 6428, RW
  • Degree Level Bachelor’s degree
  • Job Schedule Full time
  • Role Type Individual contributor
  • Job Identification 20704

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