The role

We are looking for a Good Manufacturing Practices (GMP) Information Systems Manager to support our Human Health Therapeutics (HHT) Research Centre. The incumbent would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The GMP Information Systems Manager is responsible for the strategic planning, procurement, oversight, and compliance of all IT systems supporting GMP-regulated operations. This role ensures systems are validated, aligned with regulatory requirements, Government of Canada (GoC) best practices and support the organization’s manufacturing, quality, and regulatory objectives. The Manager acts as a key liaison between IT, Quality, and Operational stakeholders, leading digital transformation efforts while safeguarding system integrity. The Manager will own the Clinical Trial Material Facility (CTMF) IT governance, validation, and compliance strategies, and will act as the principal IT representative during inspections by health authorities such as Health Canada, Food and Drug Administration (FDA) and European Medicines Agency (EMA).

Screening criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Bachelor’s degree in Information Systems, Engineering, Computer Science or a related field.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Extensive* experience planning, overseeing and ensuring compliance of IT systems in a GMP-regulated pharmaceutical or biopharmaceutical environment.
• Experience supporting regulatory inspections and managing audit-related IT activities.
• Extensive* experience on the selection process for implementation of IT infrastructure and WIFI solutions.

* Extensive experience is defined as ten (10) years of experience.

Condition of employment

Reliability Status

For a Reliability Status, verification of background information over a period of 5 years is required.

Language requirements

Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

Assessment criteria

Candidates will be assessed on the basis of the following criteria:

Technical competencies

• Advanced knowledge of GMP regulations, data integrity, and computer system validation (CSV).
• Knowledge of IT Production Information Management System (PIMS) and Enterprise Resource Planning (ERP) System platforms.
• Knowledge of IT service management frameworks such as Information Technology Infrastructure Library (ITIL)
• Ability to translate technical language to business context.

Behavioural competencies

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services

View all competency profiles

Compensation

The intent of this hiring action is to staff this position at the RCO-4 level with a salary range of $143,127 to $168,192.

NOTE: Please note that the full RO/RCO salary scale has five levels. Salary determination will be based on a review of the candidate’s expertise, outcomes and impacts of their previous work experience relative to the requirements of the level. As such, the initial salary could be within another level of the RO/RCO salary scale (i.e. above or below the intended level for these positions).

In addition, the incumbent who meets the language requirements will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Discover the possible

Anything is possible at the National Research Council (NRC), recently named one of Canada’s 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

Notes

• Relocation assistance will be determined in accordance with the NRC's directives.
• ​A pre-qualified list may be established for similar positions for a one-year period.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.